Crossroads Ford of Prince George

Stephen, Russ and the entire team at Crossroads Ford in Prince George, VA went well above expectations to make my experience tremendous. I bought 2 vehicles there in a 2 week period and both purchases wer Prince George, VA went well above expectations to make my experience tremendous. I bought 2 vehicles there in a 2 week period and both purchases were handled with tremendous professionalism. Since my purchases if I have had questions they have been available, very easy to reach and work with. I would absolutely return to work with Stephen and Russ again. More

Cross roads provided very Quick service! The staff was very friendly and helpful. Please email us future coupons for your service department. Thanks again! Look forward to doing future business with very friendly and helpful. Please email us future coupons for your service department. Thanks again! Look forward to doing future business with your location. More

I have given the great rating to the personel that assisted me on 7/27/2011 and 7/28/2011, because the staff did an exceptional job of trying to provide excellent service. Thank you, Shirley Sca assisted me on 7/27/2011 and 7/28/2011, because the staff did an exceptional job of trying to provide excellent service. Thank you, Shirley Scarbrough More

I was praying for someone to help me with purchasing a new that would explain everything to me about the different cars and John did. I was very pleased. new that would explain everything to me about the different cars and John did. I was very pleased. More

Excellent service and customer care. Let you know what is going on, meet their committments and treat you like a valued customer. Whether it is me or my wife, they treat both of us with the utmost in cou is going on, meet their committments and treat you like a valued customer. Whether it is me or my wife, they treat both of us with the utmost in courtesy. I feel confident with their technical expertise on work that they have done and they have never tried to gouge me for unnecessary repairs. More

Michael Collins was an exceptional salesman. He answered all of my questions and even put up with my 4 year old daughter holding his hand and hanging on his legs! Very rarely have I walked in to an establi all of my questions and even put up with my 4 year old daughter holding his hand and hanging on his legs! Very rarely have I walked in to an establishment and was greeting with so much respect. He even remembered my address, which may not seem important, but it meant he was paying attention and that matters to me. I will recommend him to eyeryone I work with whether or not they want a new car. More

They were so friendly and listened to exactly what I wanted. They did everything they could to give me what I wanted and they did. I would recommend them to anyone looking to buy a new car. My experienc wanted. They did everything they could to give me what I wanted and they did. I would recommend them to anyone looking to buy a new car. My experience was the best and always is. We have bought 4 cars from them so far and hopefully many more to come. More

I was just looking at a Raptor and Keith found what I wanted at a different location, which he said was available. I though hard about what I wanted to do, but with the such a great price on a specialty wanted at a different location, which he said was available. I though hard about what I wanted to do, but with the such a great price on a specialty truck, that I knew would hold its value and a trade value for my old truck, that was beyond what I expected. The decision to purchase was pretty easy. I really had a good time on this purchase with all the friendly staff. More

Me and my grandfather went to buy a car a used ford focus 2010 SEL. first off they acted like they could not come down on the price of the vehicle. So we went with it any way because the car was nice. focus 2010 SEL. first off they acted like they could not come down on the price of the vehicle. So we went with it any way because the car was nice. We put 1000 down cash money. They knew my credit history and i had a some negative things. My grandfathers credit is really good so he co signed with me to get a rate of 8.0 on the vehicle. We signed all the paper work and set up insurance on it and i got to drive it home. When i got in to the car it was almost on E i called them and they said they do not usually fill used cars up with gas. then i get to driving it and some lights come on the dash so i called the dealer and ran the vehicle health history and it came back there was something wrong with it. So i make an appointment with the service department and i tiold the car i was an on call nurse that i would need a loaner and he said no problem be there when they opened and they would have everything ready. So i take it in to get it fixed. I went up to the counter and i tell them who i was and he said okay mister cox u have someone picking you up . i was like no wait a min your service rep said i could have a loaner.... and he got all crappy with me and told me know finally i through a fit i had only had the xxxx car for 24 hours and there was something wrong with it. So they gave me a loaner they smelled like an old Tobacco barn or bar so i was like what ever. Then a few hours later the finace dude calls me and tells me that i had to bring the Loaner back RIGHT NOW that the bank offer fell through and that i had no finacing on it and made me feel like a xxxx criminal . so mind you my grandparents live alll the way in North carolina on lake gaston so they had to drive all the way back up here and help me get the crap back to them and get our money back. moral of the story don't ever drive off the lot unless you are 100 percent sure the bank isnt gonna fall through these people are rude and unprofessional my grandparents could have taken care of what ever needed to be taken care of but they where such prudes we decided to go to Priority Toyota and but a nice used car with better warranties and customer reps!!!!!!!! im in my new car still and have not had one problem!!!! More