Crossroads Ford of Prince George

The service at Crossroads was awesome. I went on the internet looking for a car at Crossroads. It took no more than 10 minutes for someone to call me. It was Mr. Stephen Okoba. I walked in a day late internet looking for a car at Crossroads. It took no more than 10 minutes for someone to call me. It was Mr. Stephen Okoba. I walked in a day later, interested in buying a Ford Taurus (2011 or below). I had a 2002 Taurus and I felt it was time for an upgrade for me. I kept my 2002 though. Mr. Okoba was very kind, friendly and showed me the only 2011 Ford Taurus that was left. We test drove it, he showed me all the whereabouts. I fell in love with it. There was nothing else to say, I WANTED THAT CAR. HEY, I GOT THAT CAR. THANKS CROSSROADS and the wonderful staff you have. More

I would recommend this dealership to my family and friends. The sales consultants were excellent. They listened to my need and worked diligent to help me obtain the vehicle I desired. They reassure friends. The sales consultants were excellent. They listened to my need and worked diligent to help me obtain the vehicle I desired. They reassured me that I would get the vehicle I wanted and not to worry. The gentlemen treated me with respect and answered all my questions. The next day, I received a phone call and email asking if I was satisfied with my purchase. There is nothing like great customer service. Thanks for your assistance. More

Seth was very friendly upon greeting my husband and I. He was receptive to what we were looking for in a vehicle both quality and price range. He was very patient with us in helping us to get the best deal f was receptive to what we were looking for in a vehicle both quality and price range. He was very patient with us in helping us to get the best deal for the money. I believe he is very knowledgeable in his profession and it was a joy to have him as my salesman. More

Tom is a great salesman. He listened to what I wanted and found it for me. He and Chalres worked hard to find me financing that worked for my budget. found it for me. He and Chalres worked hard to find me financing that worked for my budget. More

Ronnie was friendly and gave me 100% the entire 7 hours I spent at Crossroads. He did everything in his power to make sure that I was completely satifised when I drove off the lot that day. spent at Crossroads. He did everything in his power to make sure that I was completely satifised when I drove off the lot that day. More

Had a great experience buying my new Mazda 6. I came in not knowing what I wanted and Tom Streeter helped me find the perfect car! Everyone was very friendly, helpful, and great to deal with. not knowing what I wanted and Tom Streeter helped me find the perfect car! Everyone was very friendly, helpful, and great to deal with. More

ok then here is is when i starded looking for a truck it was april and i looked at alot of trucks in alot of dealer i went on line and and in person i went on line whith crossroads to it was to or three was april and i looked at alot of trucks in alot of dealer i went on line and and in person i went on line whith crossroads to it was to or three wheek befor i came in and met james fleming and it was like he new for years so i stayed to see if he could get me in a truck at first i did not thank i would get one but i did you ask me if i would come back or send others to crossroads well i have and i will to its like being at home and for me thats most importent (mark trail) More

This experience in buying my third car from Susan was a record breaking event for both of us. I believe it was sold in less than 45 minutes. It usually takes longer than that for me to make a decision on a record breaking event for both of us. I believe it was sold in less than 45 minutes. It usually takes longer than that for me to make a decision on anything - especially on buying a 2013 Ford Explorer!!! More

Both of the employee's that assisted me were friendly, well-informed, professional and patient. Mr. Okaba was a joy to work with and I trusted his guidance. well-informed, professional and patient. Mr. Okaba was a joy to work with and I trusted his guidance. More

Went to Crossroads to purchase a new vehicle and after a less than favorable, pushy and lengthy day with a salesperson in the attempt to find exactly what I was looking for, we changed sales representives a less than favorable, pushy and lengthy day with a salesperson in the attempt to find exactly what I was looking for, we changed sales representives and Tom was exactly what we needed. He listened to exactly what I wanted. I wanted a specific vehicle, which required them to send someone to SC to get it, which they did within 1 day. I wanted the purchase process to not be a drawn out process. Tom was very proactive and accomplished all of these requests with swift organization. He facilitated the vechile sale with great communication and organization. Once the vehicle was on the lot and I came to see it, he met me outside waiting, had the vehicle pulled in the showroom with keys and information for me to drive it. Upon return I told him that I loved it and that we could talk numbers and the entire process from numbers to driving off the lot was in less than 2hrs. I appreciate the good customer service that he provided and will recommend his name to anyone interested in a Ford vehicle. More