Crossroads Ford of Prince George
Prince George, VA
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277 Reviews of Crossroads Ford of Prince George
I feel confident when I come to Crossroads Ford for service. I feel they take care of my vehicle like it’s their own, thank you Amber (service advisor) and CJ (mechanic). service. I feel they take care of my vehicle like it’s their own, thank you Amber (service advisor) and CJ (mechanic). More
My transmission has already went out on my 2018 Ford Escape. Purchased it with 15 miles on it. Unacceptable the dealership was no help to me. This a brand new truck has 61930 miles on it I kept up well Escape. Purchased it with 15 miles on it. Unacceptable the dealership was no help to me. This a brand new truck has 61930 miles on it I kept up well on maintenance so there is no reason my transmission should have went out already More
Great caring service Rodney Elliot was very professional and he truly cared about my desires in the type of vehicle I was looking for and showed me exactly what I wanted w Rodney Elliot was very professional and he truly cared about my desires in the type of vehicle I was looking for and showed me exactly what I wanted without hesitation. More
Satisfaction of vehicle purchased Customer service was excellent. The saleman was personalbe and very helpful.. There was a team effort to assist me with financing. I am however, not p Customer service was excellent. The saleman was personalbe and very helpful.. There was a team effort to assist me with financing. I am however, not pleased with the vehicle I purchased. Major part replaced in a two year period. Not comfortable driving this vehicle other than local. More
I am very pleased with my 2020 Ford Ranger and Crossroads staff. The experience was great,price great,special offers,etc.great. I have told my friends and have gotten alot of talk about my pretty blue tru staff. The experience was great,price great,special offers,etc.great. I have told my friends and have gotten alot of talk about my pretty blue truck. More
Service Review for 2015 Ford Edge I took my vehicle in for an oil/filter change and tire rotation. I seemed to be ignored by the 2 ladies at the front desk who were working on their co I took my vehicle in for an oil/filter change and tire rotation. I seemed to be ignored by the 2 ladies at the front desk who were working on their computers. It would have been helpful if one had at least acknowledged me. I was instantly helped when the male front desk person (Matt) walked in from the garage. They took my vehicle back in a short amount of time and the work was completed in a reasonable amount of time. However the windshield wiper fluid was not filled up even though it was checked off on the repair slip as being filled. I was in a hurry so I filled it up at home. Hence no 5 star rating. More
Xtra Mile Service department called the morning of my appointment to inform of the issue. They were straight up and truthful. Did not try to pressure me into Service department called the morning of my appointment to inform of the issue. They were straight up and truthful. Did not try to pressure me into purchasing something I did not need to fix my vehicle. Service department called when vehicle was ready and alerted my that my inspection was due, they took care of that also.Work was completed a day earlier than expected. More