Crossroads Ford of Prince George

Took vehicle in for oil change discovering water-pump was leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. More

best experience I've had while buying a vehicle. this now my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! More

Everything was good, wonderful service can’t ask for any better from sales to service, I always send my friends and family to see those awesome folks !!! better from sales to service, I always send my friends and family to see those awesome folks !!! More

Excellent service and friendly staff. I waited at the service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, Amber sanitized and wiped interior for germs. She was extremely professional and genuinely concerned about my safety during this pandemic time. She also reminded me about my award points, which made the service free; yes FREE. More

Service Department is always courteous and professional. I trust them to do a complete and accurate job. I will visit them again in the future. I trust them to do a complete and accurate job. I will visit them again in the future. More

I was accidentally conected to this dealership and glad I was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch More

I am absolutely pleased with the service that I got at the Quicklane. Everyone was polite and accomadating. Especially Cheryl Rodgers. She helped me get a loaner . She was informative and accommodatin the Quicklane. Everyone was polite and accomadating. Especially Cheryl Rodgers. She helped me get a loaner . She was informative and accommodating. I do feel like a part of the Crossroads family. Also, much thanks to the master mechanic. I went in for only an oil change and he discovered some other problems. I want to feel safe when I drive away. Thank you everyone.!! Velma Barnwell,D.D.S More

Service Department is very professional, courteous, and responsive. They are always willing to answer every question with honest answers. The Crossroads Service Department is the only reason I swear by on responsive. They are always willing to answer every question with honest answers. The Crossroads Service Department is the only reason I swear by only taking my vehicles to the dealership for repairs. The prices are very competitive unlike people are led to believe and you know the work is being done by a certified specialist. More

Crossroads is the best from sales to service. We live in Richmond and the trip to Prince George County was worth the effort. Fred took my Edge right in and performed the scheduled service. Richmond and the trip to Prince George County was worth the effort. Fred took my Edge right in and performed the scheduled service. More

At The Quick Lanes I always find very friendly personnel with prompt and great service . I will be back at next service interval which will be approximately seven months or 7500 miles . with prompt and great service . I will be back at next service interval which will be approximately seven months or 7500 miles . More