Crossroads Ford of Prince George

Excellent service and friendly staff. I waited at the service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, Amber sanitized and wiped interior for germs. She was extremely professional and genuinely concerned about my safety during this pandemic time. She also reminded me about my award points, which made the service free; yes FREE. More

Service Department is always courteous and professional. I trust them to do a complete and accurate job. I will visit them again in the future. I trust them to do a complete and accurate job. I will visit them again in the future. More

I was accidentally conected to this dealership and glad I was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch More

I am absolutely pleased with the service that I got at the Quicklane. Everyone was polite and accomadating. Especially Cheryl Rodgers. She helped me get a loaner . She was informative and accommodatin the Quicklane. Everyone was polite and accomadating. Especially Cheryl Rodgers. She helped me get a loaner . She was informative and accommodating. I do feel like a part of the Crossroads family. Also, much thanks to the master mechanic. I went in for only an oil change and he discovered some other problems. I want to feel safe when I drive away. Thank you everyone.!! Velma Barnwell,D.D.S More

Service Department is very professional, courteous, and responsive. They are always willing to answer every question with honest answers. The Crossroads Service Department is the only reason I swear by on responsive. They are always willing to answer every question with honest answers. The Crossroads Service Department is the only reason I swear by only taking my vehicles to the dealership for repairs. The prices are very competitive unlike people are led to believe and you know the work is being done by a certified specialist. More

Crossroads is the best from sales to service. We live in Richmond and the trip to Prince George County was worth the effort. Fred took my Edge right in and performed the scheduled service. Richmond and the trip to Prince George County was worth the effort. Fred took my Edge right in and performed the scheduled service. More

At The Quick Lanes I always find very friendly personnel with prompt and great service . I will be back at next service interval which will be approximately seven months or 7500 miles . with prompt and great service . I will be back at next service interval which will be approximately seven months or 7500 miles . More

Amber and Cory are the best at Crossroads Quick Lane there’s never a situation my truck is in constant for oil changes and fuel filters the center is 3 Stars but those 2 are 5 Stars there’s never a situation my truck is in constant for oil changes and fuel filters the center is 3 Stars but those 2 are 5 Stars More

Accommodating to my schedule, fit me in without an appointment, completed work in a timely manner, friendly, professional, and helpful. Would recommend for service needs. appointment, completed work in a timely manner, friendly, professional, and helpful. Would recommend for service needs. More

Always professional, excellent service, had my F-150 serviced. Will return in 5000 miles for next service.I feel confident when I come to Crossroads Ford for service. serviced. Will return in 5000 miles for next service.I feel confident when I come to Crossroads Ford for service. More