Crossroads Ford of Prince George
Prince George, VA
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279 Reviews of Crossroads Ford of Prince George
Exceptional service. They never try to sell any additional services unless they are absolutely required. First class treatment. Been a customer for over 20 years and never had a problem. additional services unless they are absolutely required. First class treatment. Been a customer for over 20 years and never had a problem. More
Great service from start to finish! Mr. Nichols immediately went to work to find the kind of car I requested. And Happy was awesome from start to finish. Very knowledgeable, honest and open in his immediately went to work to find the kind of car I requested. And Happy was awesome from start to finish. Very knowledgeable, honest and open in his quest to seal the deal! The smoothest car buying experience I have ever had. Peace and blessings to my Crossroads team! More
Service dept is awesome. Had to have a transmission rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st week of April, and I dropped off middle of March, they found me a loaner. Car was repaired in timely manner after part was received and I was even signed up for notice to let me know when part came in. I may not be happy with this being my 2nd Ford with transmission issues (1st one after having less than 2 yrs brand new), but service dept is always nice. They even got me in for an oil change before I picked my car up. More
The service department was very professional and timely with servicing my F-150. I was very pleased with the overall experience with my service department visit. with servicing my F-150. I was very pleased with the overall experience with my service department visit. More
It was a fantastic experience. Everyone was friendly and helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized More
Service was wonderful. The wait time was very short. The staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. More
Took vehicle in for oil change discovering water-pump was leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. More
best experience I've had while buying a vehicle. this now my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! More
Everything was good, wonderful service can’t ask for any better from sales to service, I always send my friends and family to see those awesome folks !!! better from sales to service, I always send my friends and family to see those awesome folks !!! More