Back

Crossroads Ford of Prince George

Prince George, VA

4.6
279 Reviews

4500 Whitehill Blvd

Prince George, VA

23875

Directions

By Type

279 Reviews of Crossroads Ford of Prince George

May 10, 2021

Exceptional service. They never try to sell any additional services unless they are absolutely required. First class treatment. Been a customer for over 20 years and never had a problem. More

by llapomarda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
May 06, 2021

Great service from start to finish! Mr. Nichols immediately went to work to find the kind of car I requested. And Happy was awesome from start to finish. Very knowledgeable, honest and open in his More

by dchth21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Happy" Harry Turner, Will Nichols
May 06, 2021

We were out of state and got a nail. Fast lane took care of us. AJ (I think) was awesome. Very informative and courteous. Awesome More

by Krmcdow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ of fast lane
April 06, 2021

Service dept is awesome. Had to have a transmission rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st More

by crimsonheart4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Simmons
March 15, 2021

The service department was very professional and timely with servicing my F-150. I was very pleased with the overall experience with my service department visit. More

by howellrussdiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
March 14, 2021

It was a fantastic experience. Everyone was friendly and helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized More

by elizabethpeterson326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailey Anin
March 06, 2021

Service was wonderful. The wait time was very short. The staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. More

by elviraford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
March 04, 2021

Took vehicle in for oil change discovering water-pump was leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. More

by Jackson61126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
February 15, 2021

best experience I've had while buying a vehicle. this now my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! More

by robert.ebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan, Jennifer, Steve
February 01, 2021

Everything was good, wonderful service can’t ask for any better from sales to service, I always send my friends and family to see those awesome folks !!! More

by ronniemorgan1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Ragar
...
10
...