Crossroads Ford of Prince George
Prince George, VA
Filter Reviews by Keyword
By Type
282 Reviews of Crossroads Ford of Prince George
A quick and seamless process, no hassles and very friendly. Our sales person, Tyler, was courteous and responded to all our questions quickly and was very professional. friendly. Our sales person, Tyler, was courteous and responded to all our questions quickly and was very professional. More
Always exceptional service. Tried a new service advisor, Josh Stewart. As usual he was excellent. Truck was in for scheduled service. They always do a good job. Josh Stewart. As usual he was excellent. Truck was in for scheduled service. They always do a good job. More
Exceptional service. They never try to sell any additional services unless they are absolutely required. First class treatment. Been a customer for over 20 years and never had a problem. additional services unless they are absolutely required. First class treatment. Been a customer for over 20 years and never had a problem. More
Great service from start to finish! Mr. Nichols immediately went to work to find the kind of car I requested. And Happy was awesome from start to finish. Very knowledgeable, honest and open in his immediately went to work to find the kind of car I requested. And Happy was awesome from start to finish. Very knowledgeable, honest and open in his quest to seal the deal! The smoothest car buying experience I have ever had. Peace and blessings to my Crossroads team! More
Service dept is awesome. Had to have a transmission rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st week of April, and I dropped off middle of March, they found me a loaner. Car was repaired in timely manner after part was received and I was even signed up for notice to let me know when part came in. I may not be happy with this being my 2nd Ford with transmission issues (1st one after having less than 2 yrs brand new), but service dept is always nice. They even got me in for an oil change before I picked my car up. More
The service department was very professional and timely with servicing my F-150. I was very pleased with the overall experience with my service department visit. with servicing my F-150. I was very pleased with the overall experience with my service department visit. More
It was a fantastic experience. Everyone was friendly and helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized More
Service was wonderful. The wait time was very short. The staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. More