Crossroads Ford of Indian Trail

I looked for over a year to find the right car for me and my wife. We expected to buy a new Escape for size, seat height, room, tech and MPG. We had been on line many times with Ford.com and decided every my wife. We expected to buy a new Escape for size, seat height, room, tech and MPG. We had been on line many times with Ford.com and decided every option except color. While waiting to see the one last color the new C-Max hybrid came in. We looked @ the C-Max and decided we could not let the 47 MPG go so we started over with the C-Max with options and packages. During this time I visited several dealers trying to find OUR car. On the night before Thanksgiving after traveling several hours on a family trip I went on line to Crossover Ford and found OUR car. I called Glen and within the hour we sealed the deal and my wife and I picked ou our car on Friday. We dealt with Pat Oberer for finance and also with the service dept to add several dealer installed options. I will close by saying I have no doubt that Glen and the staff @ Crossroads will be there for us in the future. More

Lisa is a Very professional and friendly sales Rep. Her level of helpfulness allowed me to close the sale quick and in a efficient manner. level of helpfulness allowed me to close the sale quick and in a efficient manner. More

Great experience. This is the second vehicle we have purchased with Crossroad Ford of indian trail. Lisa helped us with our first purchase and our most current purchase. Thank you Crossroad Ford and Li purchased with Crossroad Ford of indian trail. Lisa helped us with our first purchase and our most current purchase. Thank you Crossroad Ford and Lisa!!! More

Our experience at CrossRoads in Indian Trail was very pleasant. My husband made an appointment with Frank, when we got to the dealership, another sales associate asked if we needed help and once we told pleasant. My husband made an appointment with Frank, when we got to the dealership, another sales associate asked if we needed help and once we told him we had an appointment, he went and told Frank we were there. Frank showed us some floor models of the Escape & we test drove one of them, but I didn't want that color. After the test drive, we sat down and reviewed the inventory. Frank was not pushy and he was very patient with us. Once we found the vehicle for us, he went and brought it to the front. We fell in love with it. There is still a piece missing from the roof rack that we haven't received, but I believe it had to be ordered. I would definitely recommend Frank to family and friends that are interested in buying a Ford. I do not remember the finance managers name, but he was also very polite. More

Tim and the staff at Cross Roads Ford were total professionals and made our buying experience very easy. I would recommend to anyone in the market for a new or used vehicle to contact Cross Roads Fo professionals and made our buying experience very easy. I would recommend to anyone in the market for a new or used vehicle to contact Cross Roads Ford first. More

VERY POSITIVE EXPERRIENCE....TIM ELLER ALTHOUGH NEW TO THE DEALERSHIP DID AN EXCELLENT JOB OF BEING CREATIVE IN HIS SEARCH FOR WHAT WE WANTED AND CAPTURED THE SALE INSTEAD OF LETTING US BY ONLINE FROM ANO THE DEALERSHIP DID AN EXCELLENT JOB OF BEING CREATIVE IN HIS SEARCH FOR WHAT WE WANTED AND CAPTURED THE SALE INSTEAD OF LETTING US BY ONLINE FROM ANOTHER DEALER! ALWAYS A PLEASURE DEALING WITH BOBBY WALLACE...I HAVE PURCHASED SEVERAL VEHICLE THAT HE WAS INVLOVED WITH! More

I was impressed with the attention, knowledge and time that Lisa Birch, Glen Cassell and Ken Holt spent in seeing that I got the Ford F150 and service I was looking for in a new truck. that Lisa Birch, Glen Cassell and Ken Holt spent in seeing that I got the Ford F150 and service I was looking for in a new truck. More

Everyone we worked with was very knowledgeable and patient. Will do business with them again when the time comes to get another new/used car. patient. Will do business with them again when the time comes to get another new/used car. More

Good and friendly people also Mr.Little my sales man was very very good taking time to work with my family Also you need to give out some free ford tee- shirt with new car sale went you was dale Jarrett a very very good taking time to work with my family Also you need to give out some free ford tee- shirt with new car sale went you was dale Jarrett and I get an new car in 2010 I had got a free tee- shirt Other that the free tee-shirt I should have got it was very nice and would tell my friends to come to your dealership Thankyou More

Kevin provides excellent customer service! He was also very friendly, knowledgeable, and professional. I would recommend the staff at crossroads ford to my family and friends. very friendly, knowledgeable, and professional. I would recommend the staff at crossroads ford to my family and friends. More