Crossroads Ford of Indian Trail

Sales Consultant Jerald Little was Great and got My Wife and I in a new 2013 Ford Escape Titanium.He worked very hard to help get us the price and payment that we needed.We love the Escape and the Dealershi and I in a new 2013 Ford Escape Titanium.He worked very hard to help get us the price and payment that we needed.We love the Escape and the Dealership!! More

Lisa was perfect. I was impressed how noligable she was of all the vehicles. Great over all experiance. Even financing went easy, thanks to Micheal. I hope to purchase my next vehicle with Crossroads, as l of all the vehicles. Great over all experiance. Even financing went easy, thanks to Micheal. I hope to purchase my next vehicle with Crossroads, as long as Lisa sales it to me. Very enjoyable to be around. I also like being able to look at other locations to give me plenty of options. More

My wife and I walked into Crossroads Ford of Indian Trail on 1 January 2013 to look at a 2013 Ford Fusion Hybrid SE. Meet Salesman Kevin Wilson who was fully knowledge on the 2013 Ford Fusion Hybrid SE model on 1 January 2013 to look at a 2013 Ford Fusion Hybrid SE. Meet Salesman Kevin Wilson who was fully knowledge on the 2013 Ford Fusion Hybrid SE model car. He was able to show us all the options on the car and explain to a point to where even my wife could understand. Crossroads Ford of Indian Trail didn't have my car that I wanted in stock but did have one with all the options that I wanted in-bound to there location. I was able to work out terms with them so the would hold the car for me. After waiting till 15 January 2013 when my new 2013 Ford Fusion Hybrid SE with every option on the car came it was a great day. Whant made things better was the General Manager Ray Czerw work with us to make sure we were fully happy and taken care of. GM Ray Czerw also made me a deal on the car that was out of this world. MSRP was $36,335 and told out the door was $32,481. If you want a great deal with great service I would say go to Crossroads of Indian Trail. More

I looked for over a year to find the right car for me and my wife. We expected to buy a new Escape for size, seat height, room, tech and MPG. We had been on line many times with Ford.com and decided every my wife. We expected to buy a new Escape for size, seat height, room, tech and MPG. We had been on line many times with Ford.com and decided every option except color. While waiting to see the one last color the new C-Max hybrid came in. We looked @ the C-Max and decided we could not let the 47 MPG go so we started over with the C-Max with options and packages. During this time I visited several dealers trying to find OUR car. On the night before Thanksgiving after traveling several hours on a family trip I went on line to Crossover Ford and found OUR car. I called Glen and within the hour we sealed the deal and my wife and I picked ou our car on Friday. We dealt with Pat Oberer for finance and also with the service dept to add several dealer installed options. I will close by saying I have no doubt that Glen and the staff @ Crossroads will be there for us in the future. More

Lisa is a Very professional and friendly sales Rep. Her level of helpfulness allowed me to close the sale quick and in a efficient manner. level of helpfulness allowed me to close the sale quick and in a efficient manner. More

Great experience. This is the second vehicle we have purchased with Crossroad Ford of indian trail. Lisa helped us with our first purchase and our most current purchase. Thank you Crossroad Ford and Li purchased with Crossroad Ford of indian trail. Lisa helped us with our first purchase and our most current purchase. Thank you Crossroad Ford and Lisa!!! More

Our experience at CrossRoads in Indian Trail was very pleasant. My husband made an appointment with Frank, when we got to the dealership, another sales associate asked if we needed help and once we told pleasant. My husband made an appointment with Frank, when we got to the dealership, another sales associate asked if we needed help and once we told him we had an appointment, he went and told Frank we were there. Frank showed us some floor models of the Escape & we test drove one of them, but I didn't want that color. After the test drive, we sat down and reviewed the inventory. Frank was not pushy and he was very patient with us. Once we found the vehicle for us, he went and brought it to the front. We fell in love with it. There is still a piece missing from the roof rack that we haven't received, but I believe it had to be ordered. I would definitely recommend Frank to family and friends that are interested in buying a Ford. I do not remember the finance managers name, but he was also very polite. More

Tim and the staff at Cross Roads Ford were total professionals and made our buying experience very easy. I would recommend to anyone in the market for a new or used vehicle to contact Cross Roads Fo professionals and made our buying experience very easy. I would recommend to anyone in the market for a new or used vehicle to contact Cross Roads Ford first. More

VERY POSITIVE EXPERRIENCE....TIM ELLER ALTHOUGH NEW TO THE DEALERSHIP DID AN EXCELLENT JOB OF BEING CREATIVE IN HIS SEARCH FOR WHAT WE WANTED AND CAPTURED THE SALE INSTEAD OF LETTING US BY ONLINE FROM ANO THE DEALERSHIP DID AN EXCELLENT JOB OF BEING CREATIVE IN HIS SEARCH FOR WHAT WE WANTED AND CAPTURED THE SALE INSTEAD OF LETTING US BY ONLINE FROM ANOTHER DEALER! ALWAYS A PLEASURE DEALING WITH BOBBY WALLACE...I HAVE PURCHASED SEVERAL VEHICLE THAT HE WAS INVLOVED WITH! More

I was impressed with the attention, knowledge and time that Lisa Birch, Glen Cassell and Ken Holt spent in seeing that I got the Ford F150 and service I was looking for in a new truck. that Lisa Birch, Glen Cassell and Ken Holt spent in seeing that I got the Ford F150 and service I was looking for in a new truck. More