Crossroads Ford of Indian Trail

Extremely helpful and understanding salesmen. Met with all of my needs and made the whole buying experience very comfortable. I will recommend this dealership to friends and family. all of my needs and made the whole buying experience very comfortable. I will recommend this dealership to friends and family. More

Working with Tony was a great experience. Tony and his managers were extremely courtious,knowledgable and helpful during the whole process. They have a very clean and spacious facility. The one thing i wa managers were extremely courtious,knowledgable and helpful during the whole process. They have a very clean and spacious facility. The one thing i was extremely glad about was the fact they dont harass you with alot of calls and e-mails. I wont hesitate to go back there when Im ready for another vehicle More

Lisa was wonderful. I had looked at 2 different dealers, not happy there. She spent alot of time, not pushy. I was only going to test drive and get figures, ended up driving my new car home not happy there. She spent alot of time, not pushy. I was only going to test drive and get figures, ended up driving my new car home More

Have used Frank and this dealership for several years . . always been happy . . and issues handled . . great place and would recommend it to anyone looking for a new car!!!!! always been happy . . and issues handled . . great place and would recommend it to anyone looking for a new car!!!!! More

Friendly and knowledgable staff. Lisa Burch was very kind and very helpful. That was refreshing after seeing so many sales people at other dealerships that didn't know anything about the cars they wer kind and very helpful. That was refreshing after seeing so many sales people at other dealerships that didn't know anything about the cars they were selling. Great service and great prices. Of all the dealerships I visited during my search for the perfect full-size pickup truck, this one was absolutely the best! I will definitely be back! More

Cheyenne was extremely helpful during the purchase of this truck. I'm out of state right now and she was more than accomodating to my friends test driving and inquiring on this vehicle. I would highly r this truck. I'm out of state right now and she was more than accomodating to my friends test driving and inquiring on this vehicle. I would highly recommend her and the dealership to others. Bob Phillips 480-282-0422 More

After looking and working with several other dealerships in the Charlotte area, I thought Mike Riley was the best by far. I was upfront letting him know I wasn't in a hurry in buying a new car and I was th in the Charlotte area, I thought Mike Riley was the best by far. I was upfront letting him know I wasn't in a hurry in buying a new car and I was thankful he didn't put any pressure on me throughout the process. Every so often in the last couple weeks he sent me an email reminder just checking in and that was great. 90% of the other dealerships kept calling time after time until I finally had to be rude and tell them to stop calling (even though I started by telling them to just email me). It was an overall pleasure working Mike and others (Ray C. - GM). Hopefully in 4 years he'll still be working at Crossroad’s and I’ll buy one or two more cars. Thanks again for everything! More

I went to crossroads just browsing for a new truck, I met lisa as I walked into the showroom . she showed me the inventory and gave out a wealth of knowledge while looking . she is just a pleasure to deal wi lisa as I walked into the showroom . she showed me the inventory and gave out a wealth of knowledge while looking . she is just a pleasure to deal with and fun, but at the same time very professional and keeping the customer first. very impressed and highly recommend crossroads ford in indian trail .along with Lisa , the F&I guy Patrick was a pleasure to finalize the sale. there is a manager ,tall gentleman, do not remember his name. but a wealth of knowledge and a pleasure More

Everyone at the dealership treated us with respect including Frank our Sales Professional and Dominque in the Service dept. Overall a very nice experience for both my husband and I. including Frank our Sales Professional and Dominque in the Service dept. Overall a very nice experience for both my husband and I. More

I actually had a good time buying my 2012 Focus Titanium at Cross Roads Ford of Indian Trail. Lisa Burch was my salesperson and she was very helpful. Lisa had an answer for each of my questions and was fun at Cross Roads Ford of Indian Trail. Lisa Burch was my salesperson and she was very helpful. Lisa had an answer for each of my questions and was fun to work with. I will recommend Cross Roads Ford of Indian Trail to anyone looking for a Ford product. Don't forget to ask for Lisa! More