Crossroads Ford of Indian Trail

It was nice to have a female salesperson. Made it easier to talk to She went out of her way to find the color of the car i wanted. the atmosphere of the dealership was nice also very calm and the financial to talk to She went out of her way to find the color of the car i wanted. the atmosphere of the dealership was nice also very calm and the financial guy was nice too. More

Working with our sales consultant Mike Riley was a pleasure. He was able to help us deal with our initial loan company (my old credit union in Florida). When the closing requirements required by the pleasure. He was able to help us deal with our initial loan company (my old credit union in Florida). When the closing requirements required by the out of state credit union would not meet the requirements for NC, he helped us line up a new loan at almost the same rate within an hour or so. The invoice pricing was also much easier to deal with and made our buying experience a pleasure. This was our third vehicle purchased from Dale Jarrett Ford (now Crossroads Ford of Indian Trail). Would definitely recommend dealing with Mike Riley. He was very knowledgeable and took plenty of time to go over all the features of the vehicle with us. He always responded to every phone call and every email. More

Always shopped at Dale Jarrett. Bought 5 cars from them over the years. Crossroads is continuing with the same great customer service. Next purchase will definitely be at Crossroads, with Cheyenne!!!! over the years. Crossroads is continuing with the same great customer service. Next purchase will definitely be at Crossroads, with Cheyenne!!!! More

From the moment I arrived on the lot, Glen Cassell... was right there to help me find the right vehicle and price for me! I felt at ease with the whole buying experience and was driving out with my new Ford right there to help me find the right vehicle and price for me! I felt at ease with the whole buying experience and was driving out with my new Ford Fusion, at the time Glen told me I would!! I will definitly be back to Crossroads to buy my next vehicle....hopefully that pick-up I always wanted More

What a great job my sales rep and managers did for me. I felt like i won. I would have no problem telling others to by form this dealership. felt like i won. I would have no problem telling others to by form this dealership. More

I went in to purchase a Ford F150. I was down to three, The Dodge Ram, Toyota Tundra and the Ford F150. At Dodge they changed the price at the last minute, up 2000.00 from quoted price. They told me the The Dodge Ram, Toyota Tundra and the Ford F150. At Dodge they changed the price at the last minute, up 2000.00 from quoted price. They told me the gave me the price on the wrong truck. The experience felt shady, it may not have been, but I felt if it were their mistake they should have absorbed it. I walked out. The two Toyota dealerships, one I went and the one my husband went to, never really even followed up with us. Frank DeVeglio and Mike Muckenfuss were both friendly and professional. They took the time to answer questions. I am not comfortable purchasing vehicles, but they made it a great experience. More

After receiving information in the mail from Crossroads Ford,I went to visit and made the decision to trade my 2008 Ford Focus, which a purchased at Dale Jarret Ford in 2008, for a 2012 Ford Fusion. I rece Ford,I went to visit and made the decision to trade my 2008 Ford Focus, which a purchased at Dale Jarret Ford in 2008, for a 2012 Ford Fusion. I received a great price for my trade-in and after the rebates and 1.9% interest with Ford Motor Company, I feel like a got a great deal. I never once felt pressure from the two sales people Lisa Burch or Doug Benson, to make the big decision to purchase a new vehicle. They were very helpful. I have referred several of my friends and family to go check them out when they need a good deal. Regards, Toni Burch More

Cheyenne was a great salesperson. She worked with us to find what we wanted and helped us with effectively negotiating the deal. She was very friendly and also very knowledgeable on the vehicles. find what we wanted and helped us with effectively negotiating the deal. She was very friendly and also very knowledgeable on the vehicles. More

The process is a little too long. I know you have to wait in line for the financing, but we were there a little over 5 hours. We get hungry. We recently purchased a Ford F-250 back in June while it wait in line for the financing, but we were there a little over 5 hours. We get hungry. We recently purchased a Ford F-250 back in June while it still DJ Ford. This experience was more pleasurable. The salesman this time was also more knowledgable. More