Crossroads Ford of Indian Trail

I could not have asked for a better salesman than Graeson. He took the time to understand my needs, and worked diligently to find what I was looking for. The entire process was smooth, and there were Graeson. He took the time to understand my needs, and worked diligently to find what I was looking for. The entire process was smooth, and there were no silly, high pressure sales tactics. I have been buying vehicles for longer than I care to mention, and this was definately the best experience so far. I will be back, and I will send friends and family to Graeson. - Mike from Monroe More

When my husband came to the dealership just to "look" at trucks; he didn't expect to leave with one that same day. Graeson McGaha came out and asked him what he was looking for...and from there on "look" at trucks; he didn't expect to leave with one that same day. Graeson McGaha came out and asked him what he was looking for...and from there on that's when it started. My husband doesn't really care for pushy car salesmen....but Graeson was different. he let him take his time, make sure the truck he wanted was "the one", he was patient, polite, interested in why we came to look for the truck,he was friendly, just an all around good salesman. if we went back to buy anymore cars; we would defently choose Graeson to be our salesman!!! More

This dealership is absolutely first class! Not only did they work to find me a vehicle, and succeed, but they did everything they could with pricing to get me in the vehicle. I've never seen a team of peo they work to find me a vehicle, and succeed, but they did everything they could with pricing to get me in the vehicle. I've never seen a team of people work so hard to earn my business. They were never pushy or rude, but courteous and professional. Not only did they sell me a car, they have my business for the rest of my life. After visiting countless other dealerships, and feeling like a piece of dirt, or like I was simply wasting their time, Crossroads treated me like royalty. I also noticed the sales staff going out of their way to open the door for me and my family every time we entered and exited the building. What a refreshing experience! I could write a book about how this entire staff worked hard to earn my business. I've actually never encountered anything like this in my decades of buying new or used cars. Words simply can't express how impressed I am with this group at Crossroads. If you're looking to buy either a new or used car, this is the place I'd recommend. At least give them a shot. I'm positive you'll be just as impressed as I was. Kris More

I have worked with several family members in purchasing new vehicles over the last several years. Most dealerships give the typically unplesant experience of high pressure commission sales; at some dealer new vehicles over the last several years. Most dealerships give the typically unplesant experience of high pressure commission sales; at some dealerships this gets so bad it's almost anoying. However when I went to buy a vehicle for myself at CrossRoads Ford, the experience was one-of-a-kind. Everyone I dealt with was very helpful and professional. The energy I felt was that of the entire team trying to help me get what I needed, and not that of high pressure sales. In the 10-15 deals I have been a part of, Frank DiVeglio has provided the most plesant and satisfying buying experience by far. I recommend this dealership and Frank to anyone in the market for a vehicle. More