Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crossroads Ford of Indian Trail
Indian Trail, NC
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
301 Reviews of Crossroads Ford of Indian Trail
December 02, 2013
As a small business owner with limited time to spend on purchasing new trucks, I am very pleased with my purchase experience at Crossroads Ford Indian Trail. Frank was very helpful with understanding my purchasing new trucks, I am very pleased with my purchase experience at Crossroads Ford Indian Trail. Frank was very helpful with understanding my business needs and made the experience nice. More
by hummer25
Employees Worked With
Frank DiVeglio
December 02, 2013
This dealership is absolutely first class! Not only did they work to find me a vehicle, and succeed, but they did everything they could with pricing to get me in the vehicle. I've never seen a team of peo they work to find me a vehicle, and succeed, but they did everything they could with pricing to get me in the vehicle. I've never seen a team of people work so hard to earn my business. They were never pushy or rude, but courteous and professional. Not only did they sell me a car, they have my business for the rest of my life. After visiting countless other dealerships, and feeling like a piece of dirt, or like I was simply wasting their time, Crossroads treated me like royalty. I also noticed the sales staff going out of their way to open the door for me and my family every time we entered and exited the building. What a refreshing experience! I could write a book about how this entire staff worked hard to earn my business. I've actually never encountered anything like this in my decades of buying new or used cars. Words simply can't express how impressed I am with this group at Crossroads. If you're looking to buy either a new or used car, this is the place I'd recommend. At least give them a shot. I'm positive you'll be just as impressed as I was. Kris More
by krisred
November 27, 2013
I have worked with several family members in purchasing new vehicles over the last several years. Most dealerships give the typically unplesant experience of high pressure commission sales; at some dealer new vehicles over the last several years. Most dealerships give the typically unplesant experience of high pressure commission sales; at some dealerships this gets so bad it's almost anoying. However when I went to buy a vehicle for myself at CrossRoads Ford, the experience was one-of-a-kind. Everyone I dealt with was very helpful and professional. The energy I felt was that of the entire team trying to help me get what I needed, and not that of high pressure sales. In the 10-15 deals I have been a part of, Frank DiVeglio has provided the most plesant and satisfying buying experience by far. I recommend this dealership and Frank to anyone in the market for a vehicle. More
by bluejeans
Employees Worked With
Frank DiVeglio
November 18, 2013
I found the 2013 Ford Explorer I was interested in online. After speaking to the Head of Internet sales, I decided to make the drive from Florence SC to take a test drive. Boy,was it worth it! Danny B online. After speaking to the Head of Internet sales, I decided to make the drive from Florence SC to take a test drive. Boy,was it worth it! Danny Brown took care of my experience from the test drive, trade in of my vehicle, to explaining the SYNC system in the Explorer. His able assistance made the process easy and comfortable. He was both personable and knowledgable. I would recommend Danny to anyone looking to go to CrossRoads Ford. More
by Critterdvm97
Employees Worked With
Danny Brown
November 15, 2013
Thanks for the great vehicle at a great price and even better yet; a great experience from start to finish! The team at Crossroads Ford of Indian Trail really did an outstanding job for my wife and I. better yet; a great experience from start to finish! The team at Crossroads Ford of Indian Trail really did an outstanding job for my wife and I. More
by k1major
Employees Worked With
Kyle
November 08, 2013
I'm not one to just go out and buy a vehicle on a whim, so when I searched on line for the truck I was looking for, I found it at Crossroads Ford. So I do an inquiry on the vehicle. I don't usually l whim, so when I searched on line for the truck I was looking for, I found it at Crossroads Ford. So I do an inquiry on the vehicle. I don't usually leave my number but, I wanted this one. I get a call from Graeson McGaha, wow what a friendly helpful guy. I don't usually like talking to salesmen but Graeson was really a down to earth guy like myself. I got a lot of info from Graeson before the trip down. I told him that I was interested in the truck I was inquiring about and, he told me that he would have it ready for me. I live about 2 hours from the dealership but, when my wife and I arrived there the truck was sitting out front ready and waiting. I ended up bringing it home with me like I told him I would. Graeson and the entire staff there are just great people to deal with. It was such a pleasant deal, my wife told them that her next purchase will definitely be with them. My wife and I were so impressed with them that was all we talked about on the way home. She had just purchased a car the week prior to my purchase, so we will be definitely making more trips to Indian Trail Crossroads Ford. Thnx Graeson for all your help, you make truck buying a lot easier and friendlier process. More
by dwithrow61
November 06, 2013
This is 3rd vehicle my family has bought from Crossroads Ford, one in Southern Pines, Cary and Indian Trail. My son had been looking for me a convertible for a while and when he found the Mustang at Crossr Ford, one in Southern Pines, Cary and Indian Trail. My son had been looking for me a convertible for a while and when he found the Mustang at Crossroads, I knew I wanted it. He called Walter and asked that he have the car clean, up front and ready to go with his best deal and he met our expectations. The only problem I had was in a hurry and it took a while to get a finance manager to complete the paperwork. I would highly recommend your dealership and will send my family and friends your way if you have what they want. More
by adm123
November 04, 2013
My wife and I had a great experience at Crossroads Ford. Our sales consultant Glen was awesome! He was not overbearing and worked hard to help find the right vehicle at the right price. If anyone is look Our sales consultant Glen was awesome! He was not overbearing and worked hard to help find the right vehicle at the right price. If anyone is looking for a Ford this is the dealership and consultant I recommend. More
by jnmaness
Employees Worked With
Glen Cassell
November 03, 2013
The personal at Crossroad ford was very helpful in us finding and purchasing our ford edge, they were very friendly and if we had a problem they were there to solve it. They were patient, kind and infor finding and purchasing our ford edge, they were very friendly and if we had a problem they were there to solve it. They were patient, kind and informative about out new edge, there were no pressure from the sale people. I would recommend them to all our friends. More
by myrtle02
November 03, 2013
Decided I wanted a new mustang Com[leted an on-line Decided I wanted a new mustang Com[leted an on-line registration Spoke with graeson next day and told him what I wanted and my trade-in expectation Decided I wanted a new mustang Com[leted an on-line registration Spoke with graeson next day and told him what I wanted and my trade-in expectations Made an appointment and met with Doug since Graeson was detained Bought car got great trade in compensation Mustang was delivered on time, clean and had full tank of gas All new car features were explained Fantastic experience with Doug, Graeson and sales manager Kyle More
by RobertReber
Employees Worked With
Kyle Petterson, Doug Benson
