Crossroads Ford of Indian Trail

My wife and I just purchased a CPO 2013 Ford F-150 XLT from this dealership. We had a wonderful experience and would highly recommend both the dealership in general and Rodrick Hunter (our sales consulta from this dealership. We had a wonderful experience and would highly recommend both the dealership in general and Rodrick Hunter (our sales consultant) and Tyler Finch (our Finance representative) in particular. With respect to the dealership, it had a very pleasing appearance, it was spotlessly clean, well organized, had a great cafe and the staff was very friendly. It also had a very good selection of vehicles (both new, used and CPO) on hand. With respect to Rodrick and Tyler, both were very professional and knowledgeable. We honestly didn't feel pressured to make a decision with respect to the vehicle we selected. We also didn't feel pressured to purchase an extended warranty or other ancillary product after we selected our vehicle. From our perspective, Rodrick and Tyler were friendly, easy going, approachable and honest. We hope to work with them again the next time we are on the market for a vehicle. Finally, both my wife and I felt the prices of the vehicles we looked at were fair and reasonable. We also felt the financing arrangements were very competitive. In closing, we would strong encourage anyone on the market for a vehicle to visit Crossroads Ford of Indian Trail! More

I cannot express how helpful and friendly everyone at Crossroads Ford is. I needed a new car in a short amount of time and my parents live in a different state then I do. This was my first big purchase, Crossroads Ford is. I needed a new car in a short amount of time and my parents live in a different state then I do. This was my first big purchase, so Lisa worked a lot over the phone with my parents to help me - she was very professional and went above and beyond what she needed to do. Demetrius was the first person I worked with and he was great - really friendly and personable. They knew who I was each time I walked in the door. I believe they have great customer service. Crossroads Ford definitely made my first experience of purchasing a new car a great one. More

The Entire staff made us feel comfortable the entire time and every question, detail, inquiry was answered and explained and 2nd to none, the entire experience never felt like any previous purchase made..... and every question, detail, inquiry was answered and explained and 2nd to none, the entire experience never felt like any previous purchase made.....entire deal was closed within 45 minutes and I have never had a better dealership experience than at Crossroads. Hats off especially to Lisa Birch and Bobby Wallace for making this so EASY! Top shelf QUALITY sales and management. Patrick Coggin Cutting Edge Pizza, LLC More

Very friendly. Would definetly consider buying my next car here and strongly recommend this dealer. Graeson was very friendly and helped me thru the buying process completely. car here and strongly recommend this dealer. Graeson was very friendly and helped me thru the buying process completely. More

I needed a car my son had just bought a new car from Graeson McGaha, at Croossroads Fords I met my son at Crossroads on Saturday and introduce me to Graeson immediately I felt comfortable with Graeso Graeson McGaha, at Croossroads Fords I met my son at Crossroads on Saturday and introduce me to Graeson immediately I felt comfortable with Graeson.He asked what I was looking for and the price range I told him he showed me some cars we picked out a red 2010 focus I drove it.. I liked it a lot. Decided this was what I wanted went inside and did the paperwork then it was time to get it financed had a little trouble and Graeson said he would call me Monday he asked what time I got off work I told him I had just got off work and the call came in and Graeson said I have good news and bad first thought was the loan didn't go through he said no not on that car but on a brand new 2014 Ford Focus I said you are kidding he said no can I come over to Crossroads I said yes on my way . Graeson met me as I walked in and said come on your car is outside we talked about some details and looked at the car I fell in love with the car at first sight and Graeson said great we went back inside and started the paperwork and I knew the car was going to be mine . Greason is a awesome salesman I will be sending all my friends to him and to Crossroads Ford he also has become a great friend and I am sure when my other two boys want a car they will be coming to Graeson at Crossroads Ford Thanks again Graeson!! Loving my Ford Focus!! chris More

What a great experience! Graeson was AWESOME! He worked hard to provide my family exactly what we needed and went the extra mile to get us a great car at a price we could afford! I highly recommend Crossro hard to provide my family exactly what we needed and went the extra mile to get us a great car at a price we could afford! I highly recommend Crossroads Ford.. And make sure you ask for Graeson! I promise you won't be disappointed!! More

They worked as a team and did whatever they could to help us find the right truck. Very friendly and always returned calls promptly. I did not have that experience at other Ford dealerships and bought the tr us find the right truck. Very friendly and always returned calls promptly. I did not have that experience at other Ford dealerships and bought the truck from Crossroads because of the staff. More

Danny Brown is a great salesman. He was very Danny Brown is a great salesman. He was very knowledgeable and he comes off as an honest, personable guy that you can trust. He was a pleasure Danny Brown is a great salesman. He was very knowledgeable and he comes off as an honest, personable guy that you can trust. He was a pleasure to work with and made buying a car a great experience. I would highly recommend him and this dealer to my friends. More

had starting noise underneath turns out to be mismatch tires my explorer is an all wheel drive vehicle. tire kingdom sold me two tires instead of 4. bayrd said the only way to solve this by putting 4 br tires my explorer is an all wheel drive vehicle. tire kingdom sold me two tires instead of 4. bayrd said the only way to solve this by putting 4 brand new tires. I was given a discount along with a free front end alignment and replace the old fluid in the transfer case which was given at discount. runs great no more noise. took the tires back to tire kingdom after talking district manager he agreed the salesman should sold me 4 tires got a full refund. thanks bayrd More

I have bought many cars and this was by far the most pleaserable, hassle free process I have encountered. I came to the dealership late in the day and Mr. Brown made sure I had the car I wanted for the pleaserable, hassle free process I have encountered. I came to the dealership late in the day and Mr. Brown made sure I had the car I wanted for the price I needed before we left the dealership. I defintely will go back to Crossroads and Danny Brown with my next purchase. More