Crossroads Ford of Indian Trail

purchase of used vehicle My husband and I were not planning to purchase a vehicle but fortunately we were able to find something we loved especially at a great price. We appr My husband and I were not planning to purchase a vehicle but fortunately we were able to find something we loved especially at a great price. We appreciated the assistance of everyone at the dealership who helped in the purchase of our vehicle. We would definitely suggest Crossroads Ford to others. More

Great Customer service Doug was great with us He was very understanding with are needs and payment. I certainly look forward to doing business with him again. Tha Doug was great with us He was very understanding with are needs and payment. I certainly look forward to doing business with him again. Thanks More

the best ever Lisa is great. Would do business with her again. I have never enjoyed buy a car before. She helped everyway she could. I will tell everyone to go to c Lisa is great. Would do business with her again. I have never enjoyed buy a car before. She helped everyway she could. I will tell everyone to go to crossroads ford. More

Our Introduction to Crossroads My visit to the Crossroads Dealership last weekend was to explore the possibility of trading our 2011 Ford Fusion. Having previously owned a Ford Esc My visit to the Crossroads Dealership last weekend was to explore the possibility of trading our 2011 Ford Fusion. Having previously owned a Ford Escape, I was very interested in learning more about the current model(s) and what I might be offered for my vehicle. I was met by Sales Associate Doug Benson who immediately made me feel very comfortable. I developed a strong sense that I would not be high pressured and was able to develop a pleasant repoire with Mr. Benson. He shared some of the history of Crossroads, as well as, his background in auto sales. He was very knowledgeable and honest in his approach. We discussed the various options on the Escape. My expectations for maximizing my trade in were very high. I was made an offer and the payment terms were discussed. I left on Saturday not completely satisfied with the offer, but felt that we would be in contact. On Monday, Memorial Day, Doug called and asked if we might get together to reconsider the offer. My husband joined me at the dealership. We negotiated further and are happy to say that we were able to come to terms on a deal with which my husband and I were very pleased. In fact, we drove off the lot in our new 2014 Ford Escape. I am quite confident that we will return to Crossroads the next time we are looking and in the meantime, would anticipate having our new vehicle serviced at the dealership. I was very impressed with what I was able to learn about Crossroads and the values that they place on how they do business and the importance they place on developing a relationship with their customers. We will continue to call on Doug if we have any issues and will definitely look for him at Crossroads the next time we are looking to purchase a vehicle. In the meantime, we will be happy to send prospective buyers his way. Sincerely, Jamine McGiff More

review I had a great experience at crossroads Ford they worked very hard for me to be approved and to get me in the price budget. By the time everything was I had a great experience at crossroads Ford they worked very hard for me to be approved and to get me in the price budget. By the time everything was completed I felt like I was apart of the crossroads family thank you for all your hard work and hospitality! Yours truly, Carolyn"amanda"collins More

Ford Experience Experience was great very fast service didn't wait very long before I was attended by sales consultant and after that everything was very nice and guy Experience was great very fast service didn't wait very long before I was attended by sales consultant and after that everything was very nice and guys where very helpful!!!!!! Thankyou More

In and Out I received a letter in the mail saying that I was pre-approved for an Auto loan. I had wanted to trade in my 08 Sonata for a newer model. Even thoug I received a letter in the mail saying that I was pre-approved for an Auto loan. I had wanted to trade in my 08 Sonata for a newer model. Even though it was a Ford dealership they accomodated me and gave me what I wanted. I walked in with my trade in and walked out with a new car with 0 down! You can't possibly ask for anything better! These guys will try their hardest to make sure you walk out with something that you'll love. Thanks everyone!! More

New Car Sooner than I expected! A letter in the mail is what brought me to Crossroads Ford of Indian Trail. I live just a few miles down the road and thought, What the heck, I'll at A letter in the mail is what brought me to Crossroads Ford of Indian Trail. I live just a few miles down the road and thought, What the heck, I'll at least go and just take a look around. (My credit sucks and I wasn't planning on getting a new car until next year). But I've received offers like this before, only to arrive at the dealership and get a whole different story; which is exactly what I stated to the Sales Person, Chris Powe, upon my arrival. Chris was pleasantly humorous and welcoming right from the start, and encouraged me to go ahead and, "get my hopes up". To make a long story short, I followed his advice, picked out my ride, and a few hours later, drove home in my new Ford Expedition EL XLT! (Even with what I call LOUSY Credit). Thanks Crossroads! Thanks Chris! More

My visit to Crossroads My initial visit to Crossroads was made with no great expectations of making a deal. This is from circumstances that had put me into a position to no My initial visit to Crossroads was made with no great expectations of making a deal. This is from circumstances that had put me into a position to not expect a positive outcome. But I met Chris Powe and he worked above and beyond to try and put us into a car. Not only did he put us in a car but did this without us having to compromise what we needed. Michael Capron handled my paperwork with enthusiasm and a very positive attitude, could not have been done better. So, we are in a new Fusion and so far could not be happier. Just to repeat myself, you have a tremendous asset in Chris at your business. We are glad to have met him. More