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Criswell Honda

Germantown, MD

4.7
3,096 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,096 reviews

September 20, 2026

Criswell is a large, very impressive, full-service Honda Dealership located in Germantown, MD. Why did I drive all the way up there (I live in Gainesville, VA) to buy a car, one may ask? Answer: Salespers More

by Christian Neilsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The General Manager on duty 9/15/26, and Iver, Finance Manager
September 12, 2026

She made the process a speedy pleasure and went above and beyond. She was helpful and attentive :) she'll take care of you! More

by bria1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Criswell Honda responded

We love hearing how helpful our team was! Thank you for choosing Criswell Honda and for sharing your experience with us. Safe travels!

September 10, 2026

My fifth consecutive family vehicle with Criswell, first with Ms. Parsard. Worked with her on purchase a new Civic Hybrid purchase for my youngest daughter. Highly competent and understood our particular si More

by T Morley Breen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Criswell Honda responded

It’s truly an honor to have your continued support! Thank you for choosing Criswell Honda and highlighting Ms. Parsard's professionalism. Congratulations on the new Civic Hybrid, and best wishes to your daughter! Safe travels!

September 09, 2026

Sean made buying my Honda Pilot easy, personal, and stress-free with patience, professionalism, and care. More

by tatyana t miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Criswell Honda responded

Tatyana, thank you for sharing your kind words about Sean! We are thrilled to hear how he made the buying experience easy and stress-free. Enjoy your new Honda Pilot! -Criswell Honda

September 01, 2026

I purchased a car two months ago from Criswell Honda, and they never sent me permanent tags. I called to try to talk to someone, as my tags are expiring. Natasha answered the phone and was the rudest person More

by Hayley
Purchase Time
Recommend Dealer
No
Employees Worked With
Natasha Parsard
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2026

The dealership was great everyone was welcoming and professional. I really appreciate Enrique and Arbi’s excellent customer service and how easy he made the car-buying experience. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique
Aug 31, 2026 -

Criswell Honda responded

Maria, we are happy to hear that Enrique, Arbi, and the team made you feel welcome and supported during your visit! Thank you for choosing Criswell Honda and for sharing your experience. Safe travels!

August 29, 2026

Farrakh assisted my daughter, a recent college grad, with her first car purchase - and it was a fantastic experience. She had a 1,000 questions which Farrakh patiently answered. He found options for her to More

by mattzappone73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arbi Ghazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Farrakh Khawaja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Criswell Honda responded

We're glad that Farrakh provided such a fantastic experience for both your daughter and wife at Criswell Honda! Your continued trust means the world to us!

August 23, 2026

My family has used Natasha twice and we recommend her to friends; she and the dealer make you feel like family. I will keep looking to make more business with them. More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Criswell Honda responded

Eduardo, thank you for recommending Natasha and our team at Criswell Honda! Please let us know if there's anything else we can do for you in the future. Safe travels!

August 22, 2026

I’ve worked with Natasha for 3 leases now and each time she has delivered exactly what I needed, at a price I couldn’t deny, all the while keeping the time spent in the dealership to a minimum. After my fi More

by pjorss123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, and Christy from finance
Aug 25, 2026 -

Criswell Honda responded

Thank you for your kind words! We truly appreciate your repeat business and look forward to serving you again at Criswell Honda. Enjoy your new lease!

August 18, 2026

Cindy was the third member of the Criswell Honda team who assisted me in selling my leased 2024 Honda CRV, and she truly set the bar for what exceptional customer service looks like. From the moment she j More

by Javier Rodriguez Benitez
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
Aug 18, 2026 -

Criswell Honda responded

Javier, thank you for sharing your thorough feedback about Cindy! We are so grateful to hear that you had such a positive experience working with her. If you need anything else in the future, please reach out to our team here at Criswell Honda!