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Crater Lake Ford
Medford, OR
213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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213 Reviews of Crater Lake Ford
March 12, 2019
Oil change and service Was able to get an appointment within two days of calling. Trevor was very helpful in getting every-thing taken care. Kept in touch with me at every Was able to get an appointment within two days of calling. Trevor was very helpful in getting every-thing taken care. Kept in touch with me at every step. This is my first visit to the Service center and I am very pleased More
by stroming norm
Employees Worked With
Trevor Sullivan
March 08, 2019
Would recommend Great service department, friendly staff members, comfortable waiting area, vehicle was completed in timely fashion. Thank you for all the help. Will Great service department, friendly staff members, comfortable waiting area, vehicle was completed in timely fashion. Thank you for all the help. Will recommend to others More
by Sully08
Employees Worked With
Trevor Sullivan
March 05, 2019
quick Shuttle service was provided but not necessary because the service was done very quickly. Trevor was very informative in reviewing the service that w Shuttle service was provided but not necessary because the service was done very quickly. Trevor was very informative in reviewing the service that was done. More
by db05
Employees Worked With
Trevor, Justin
February 22, 2019
Henry Olsen saved me money Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new batt Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new battery. More
by zach
Employees Worked With
Henry Olsen
February 21, 2019
Steering rack replaemnet I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steeri I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steering pump. More
by ghhull
Employees Worked With
Justan Hoover
February 21, 2019
As good as it can get Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months after the sale, no question of him doing that. Everyone I have had contact with is positive and seem to like their jobs. It shows in customer service. Thank you. And please recognize your sweet shuttle driver, Sally. I'm sure she has to put up with a lot of disgruntled people as a part of her job. She is an absolute treasure! More
by fish
Employees Worked With
david hinea
February 10, 2019
Sales and Service Department While purchasing my vehicle the sales team was very thorough in explaining all options, present and future. The service department is very thorough as While purchasing my vehicle the sales team was very thorough in explaining all options, present and future. The service department is very thorough as well, making sure your vehicle is in top condition. Thank you very much for you help and services. More
by Sterling 2014
Employees Worked With
Justan Hoover, Jeremy Taylor, Russell Turner
February 03, 2019
7th vehicle....more to come I’ve been buying vehicles from Dick Dahl for nearly 10 years. He’s always treated me fair and made the process seem more like a deal between friends. I’ve been buying vehicles from Dick Dahl for nearly 10 years. He’s always treated me fair and made the process seem more like a deal between friends. The management is considerate and listened to my needs in negotiating the deal. I love buying from Crater Lake Motors! More
by DaveT
Employees Worked With
Dick Dahl
January 16, 2019
Great experience! Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was al Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was also very patient with our children! More
by Wm
Employees Worked With
Tom , Jeremy Taylor
January 13, 2019
Everything and more was taken care of The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan ke The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan kept me informed of its progress, thank you. More
by Lincon owner
Employees Worked With
Nathan Niemeyer
