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Crater Lake Ford
Medford, OR
213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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213 Reviews of Crater Lake Ford
September 20, 2019
My car now runs great! I hated my Ford Focus before the clutch repair, but now it runs like a new car. I was going to buy from another maker but, now my faith is restored. I hated my Ford Focus before the clutch repair, but now it runs like a new car. I was going to buy from another maker but, now my faith is restored. More
by Kathy
Employees Worked With
Not sure
August 03, 2019
nice and helpfull nick was easy to work with answered all my questions bought my truck that day russ was also easy to work with love my truck nick was easy to work with answered all my questions bought my truck that day russ was also easy to work with love my truck More
by dietz1952
Employees Worked With
nick kelly, Russell Turner
August 01, 2019
Great Service and Great People! Decided to get my oil changed, was able to get in and out in less than an hour without an appointment! Absolutely friendly, helpful, professional peop Decided to get my oil changed, was able to get in and out in less than an hour without an appointment! Absolutely friendly, helpful, professional people and everyone I interacted with had a smile and made me feel valued as a customer. Couldn't have gone better, Thank you!! More
by Miazda66
Employees Worked With
Matthew, Chance, Chris
July 27, 2019
Easy to get setup and in the door. Crater lake was able to take me in and take care of my car on the spot as I walked in. Clean service center and friendly advisor. Crater lake was able to take me in and take care of my car on the spot as I walked in. Clean service center and friendly advisor. More
by Cobra lky
Employees Worked With
Justan Hoover
July 23, 2019
Will never deal with them again!!! I recently had my car towed in for starting issues. Warranty was supposed to take care of most items. Service dept had my car for a week. Service I recently had my car towed in for starting issues. Warranty was supposed to take care of most items. Service dept had my car for a week. Service dept did nothing all week on my car, then charged me over $400 dollars Couldn’t find or fix one issue, one thing that was under warranty a year ago, suddenly wasn’t Said one other item was but wouldn’t pay for rental. Worst experience ever for a service dept. More
by Raichio
Employees Worked With
Brian
July 19, 2019
Great service The customer service agent was great very helpful assured me everything would be OK and like you said everything was great my car got done properly an The customer service agent was great very helpful assured me everything would be OK and like you said everything was great my car got done properly and Alan couple hours More
by Saul
Employees Worked With
Luis Renteria
July 12, 2019
Old Truck No wait for service. Friendly service advisor. Vehicle ready when promised. Vehicle parked in readily visible and accessible location for pickup. No wait for service. Friendly service advisor. Vehicle ready when promised. Vehicle parked in readily visible and accessible location for pickup. Price for minimum service keeps going up. More
by BIKEHORSE
Employees Worked With
Matthew Wright
July 11, 2019
Quick and Friendly Service O always have a wonderful experience, my car was ready for me in half the time I had expected and now shes good as new! O always have a wonderful experience, my car was ready for me in half the time I had expected and now shes good as new! More
by TawnyMarie85
Employees Worked With
Brian
June 24, 2019
Fast service I was taken care as soon as I pulled in. That is a big plus! Justan was very helpful and took care of my concerns. Best service I've had since I bough I was taken care as soon as I pulled in. That is a big plus! Justan was very helpful and took care of my concerns. Best service I've had since I bought my car there. More
by Janrowan2002@yahoo.com
Employees Worked With
Justan Hoover
June 15, 2019
Great service Mathew was very polite. He was a joy to work with and always had a smile on his face. My oil change was done very timely. Mathew was very polite. He was a joy to work with and always had a smile on his face. My oil change was done very timely. More
by Dxtraut
Employees Worked With
Mathew in service
