Covert Ford of Austin

Eiji Evans worked with me through the purchasing process for the Ford Fusion Energi over long distance and informed me as soon as the car arrived. He and the sales manager Chris told me about the TADA rule for the Ford Fusion Energi over long distance and informed me as soon as the car arrived. He and the sales manager Chris told me about the TADA rule that forbid Sterling McCall dealership from keeping my deposit and helped me get my deposit back and use it to purchase my car. Eiji Evans is very friendly and helpful and was very responsive to my questions. I felt that he was very honest with me and sincere. It was a good buying experience and I would do business with him again. More

Eiji Evans provided outstanding customer service. His demeanor was calm and not aggressive. Never did I feel rushed into making a decision. I felt very comfortable working with him as he was straight f demeanor was calm and not aggressive. Never did I feel rushed into making a decision. I felt very comfortable working with him as he was straight forward and friendly. Purchasing a new car can be a harrowing experience, but that was not the case with Mr. Evans. If you want a good experience in buying a car, give him a chance to see what he can do for you. More

I have been very patient in searching for a "NEW" truck for quite a while. I found Covert Ford on the internet and connected with Frank Ayala - eBay internet sales Manager. Frank was personable "NEW" truck for quite a while. I found Covert Ford on the internet and connected with Frank Ayala - eBay internet sales Manager. Frank was personable, extremely helpful and went "over and above" to locate the very, very specific truck model I was interested in. Frank provided the depth of knowledge and plenty of detailed Ford truck information I requested. Frank and the Covert Team were able to meet my price and expectations from a thousand plus miles away that my home state just could not beat! Frank coordinated and promptly got me from the airport to the VERY busy COVERT dealership. My new truck was right up front and paperwork was a breeze. Frank introduced me to Paul Roberge of the finance dept. I liked the fact that Paul was detail-oriented, very thorough and made this usually uncomfortable side of vehicle buying very straight forward. Paul answered my long list of questions clearly and always backed his information with paper to prove his statements. Paul made sure that Frank was an integral part of our discussions and this transition was seamless. Upon completion of finance, Frank had his Sync Specialist, Jason Whited teach me about all the "techie" features of my new truck. He was able to get the truck to link with my phone, tweak the stereo for optimal sound and was very knowledgeable about the Ford line of products. To round out the buying experience, Frank introduced me to the general manager, Mr. Kenny Covert. He appeared to be very interested in my buying experience and was very receptive to my responses about my interactions with his team and his dealership. Now I understand why this dealership has been around 100+ years and is one of the top Ford truck dealers around. I enjoyed the drive back home and was wowed at how great my F-150 drives and all the creature comforts it had to offer. From a seasoned Chevy guy - Ford... you hit it out of the park! More

This was my first vehicle purchase. Mr. Evans took the time to explain the vehicle, setup test drives, and even allowed an overnight demo. I was looked after with great courtesy when it came to price and time to explain the vehicle, setup test drives, and even allowed an overnight demo. I was looked after with great courtesy when it came to price and respect when it came making the final decision. I would recommend Covert ford, but I would highly recommend Mr. Evans for your next ford purchase. More

I had a great experience with covert ford.. EiJi Evans was a great sales man and worked with my hectic schedule I had going and helped alot over the phone.. everyone was really nice and always asking if I was a great sales man and worked with my hectic schedule I had going and helped alot over the phone.. everyone was really nice and always asking if I needed help... overall best experience I hsve had buying a car. More

I was very impressed with this dealership...I bought new car from Covert for the first time a little over 3 years ago.... they were awesome then and they are awesome now.... I just traded my car inand got a car from Covert for the first time a little over 3 years ago.... they were awesome then and they are awesome now.... I just traded my car inand got a 2013 Ford Fusion...my car salesman Eiji Evans was amazing...he tried to find any rebate that I qualified for so that he could save me as much money as possible....the financial lady, Suzan, was also super helpful! I would recommend this dealership to everyone! More

This was the first time I ever purchased a vehicle through a dealer ship. I have always been scared that I was going to get ripped off by dishonest people that are just worried about making a paycheck through a dealer ship. I have always been scared that I was going to get ripped off by dishonest people that are just worried about making a paycheck and not more concerned with their clients. I found at Covert Ford they are repectful honest down to earth people who are concerned about their customers and families. I will recommend Covert Ford to my friends and family. Infact I already have and they plan to check Covert Ford out as well. Mr.Eiji Evans and the finance director I spoke with were awsome and honest and that goes a long way with me and my family. It was the best exprierence and so much so I will be going back soon for another vehicle and if I ever wanna different one Covert Ford is where I will do all my business in the future. To the Mr. Evans and the finance director I just wanna say thank uou so much I appreciate everything yall have done for me and how you treated me and my family!!! See you soon! Diane Patterson More

Our salesman was helpful and courteous. He made sure to find the answers to our questions and tried to be as timely as possible. We appreciate his follow up as well. find the answers to our questions and tried to be as timely as possible. We appreciate his follow up as well. More

Covert Ford takes the stress out of buying a new car. I live in corpus christi and purchase my vehicles in Austin. That should tell you a lot about this dealerhip. Thanks again Covert! live in corpus christi and purchase my vehicles in Austin. That should tell you a lot about this dealerhip. Thanks again Covert! More

I started my search online and Paul contacted me, via email and I stopped in and drove home in a new car the next day. It was a very good experience and painless. This is the third vehicle I had purchas email and I stopped in and drove home in a new car the next day. It was a very good experience and painless. This is the third vehicle I had purchased from Covert and wont be the last. More