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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,340 Reviews
Call Dealership (508) 680-0333
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95 Falmouth Rd

Hyannis, MA

02601

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1,340 Reviews of Copeland Subaru Hyannis

November 12, 2024

Our service advisor was excellent and took time to explain in detail what’s was necessary to make the repairs to our car. And due to the time required, provided me with a loaner car at no charge. More

by Warcese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin
Report | Print
Nov 13, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service advisor at Copeland Subaru Hyannis provided such thorough and accommodating assistance. It's great to know you had a positive experience with the loaner car as well. Thank you for sharing! Best, Bryan Scarpellni Managing Partner

November 07, 2024

I brought my car in for a 30k maintenance. My service advisor Tristen could not have been a nicer guy. He was kind, knowledgeable, sensitive to my situation and just an A+ customer service per More

by Erinda2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Report | Print
Nov 07, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Tristen provided exceptional service during your recent visit at Copeland Subaru Hyannis. Our team is dedicated to ensuring a positive experience, and it's great to know we hit the mark! Thank you for sharing this feedback with us! Best, Bryan Scarpellni Managing Partner

November 06, 2024

Everyone at this dealership was friendly, knowledgeable, and helpful in finding the right vehicle for my needs. More

by odiledesign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that our team at Copeland Subaru Hyannis was able to assist you in finding the perfect vehicle! Thank you for sharing your positive experience with us. Bryan Scarpellni Managing Partner

November 05, 2024

Quick and concise. Pleasant environment. Staff was very cordial. Comfortable waiting area. Overall a very good experience. More

by ruf1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're glad to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Easy to make appointment. Service was fast and efficient. Work was thoroughly explained. It was a good experience. More

by ccladyslipper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin, Michelle Martin
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience at Copeland Subaru Hyannis was smooth and informative. Thank you for sharing this positive feedback, and we look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

November 05, 2024

Wonderful, fast, efficient, service. the service person (essence) explained every thing that was being done. Answered every question. Friendly and oil change was done in less than an hou More

by louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Louise, we're delighted to hear that Essence provided you with such efficient and friendly service at Copeland Subaru Hyannis. Thank you for sharing your experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Did the requested work in a timely manner. Cost was slightly below the estimate and the car runs fine now. More

by Fiskfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Essence Mahoney
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that your experience with Copeland Subaru Hyannis was efficient and cost-effective! It's great to know the car is running smoothly. Thanks for choosing us! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Easy to work with and make appointments, work is always done in a timely manner. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Report | Print
Nov 05, 2024 -

Copeland Subaru Hyannis responded

We really appreciate you taking the time to leave Copeland Subaru Hyannis this awesome review, thank you! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 05, 2024

Cole, and staff in service dept. , were courteous, helpful and kind. I would recommend them without reservation. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

Jack, thank you for recommending Cole and the service team at Copeland Subaru Hyannis! We're delighted to hear about your positive experience. Bryan Scarpellni Managing Partner

November 05, 2024

I had a great experience purchasing my new 2024 Subaru crosstrek. The staff was knowledgeable, courteous and most helpful throughout the process. More

by mknowles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Report | Print
Nov 06, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with our team at Copeland Subaru Hyannis! Enjoy your new 2024 Subaru Crosstrek, and thank you for choosing us. Best, Bryan Scarpellni Managing Partner

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