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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,208 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,208 Reviews of Copeland Subaru Hyannis

August 21, 2024

The service was good with the exception of a defective wiper which I will return to get another one. It skids over the windshield. More

by drakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for your feedback. We're glad to hear the service was good overall and apologize for the defective wiper. Please bring it back to Copeland Subaru Hyannis so we can make it right! Bryan Scarpellni Managing Partner

August 21, 2024

We are always pleased with the service we get from Subaru. Your workers are always pleasant. More

by leftydep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 22, 2024 -

Copeland Subaru Hyannis responded

Thank you for the wonderful five-star review! We're glad to hear you have such great visits and we look forward to seeing you again! - Copeland Subaru Hyannis Bryan Scarpellni Managing Partner

August 20, 2024

Tristan was professional and courteous— they staff was down quite a few people yet he was extremely helpful—he got back to me in a timely way and offered thorough and clear information. More

by Dianna487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Dianna, we're delighted to hear that Tristan provided you with professional and courteous service at Copeland Subaru Hyannis. Thanks for sharing your positive experience!

August 20, 2024

Fast, friendly staff. What I asked to be done was done and done sooner than expected by me. More

by 4 wheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 21, 2024 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

August 20, 2024

Fast courteous recent length of visit doable informative polite took me in early comfortable waiting room More

by Shhadawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review! We're glad to hear that your visit at Copeland Subaru Hyannis was efficient and comfortable. We appreciate your feedback and hope to see you again soon! Bryan Scarpellni Managing Partner

August 20, 2024

My very first automobile - happy to be in the Subaru family- excellent reputation- not disappointed! More

by Mateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Mateo, We're glad you had a five-star visit! We look forward to seeing you again! Thank you! Bryan Scarpellni Managing Partner

August 20, 2024

I have been working with this dealership/service center four years and consistently have been satisfied with service. The staff is always professional, courteous and efficient. Tristan is a good representa More

by BARBARA.F.STACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Amorin, Tristan Lai-Santos
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for your continued trust in Copeland Subaru Hyannis! We're delighted to hear that Tristan and Lucas have consistently provided professional, courteous, and efficient service. We appreciate your kind words and look forward to serving you again!

August 20, 2024

Drop off easy and pleasant. Work done well and on time. Thanks to all at Subaru. More

by David
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Aug 21, 2024 -

Copeland Subaru Hyannis responded

David, We're glad your experience was so easy! Thank you for being a loyal Copeland Subaru Hyannis customer! Bryan Scarpellni Managing Partner

August 19, 2024

Staff were polite and helpful. I waited for repairs which were done timely. I will return in the future when necessary. More

by mdamaliturner6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 21, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear our team at Copeland Subaru Hyannis provided you with timely and helpful service. We look forward to assisting you again in the future!

August 17, 2024

Cole was pleasant and very attentive. He was able to answer all my questions and concerns More

by Jomama62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Aug 19, 2024 -

Copeland Subaru Hyannis responded

We are glad you enjoyed the experience at Copeland Subaru Hyannis! Cole and the team are looking forward to your next visit! Thank you! Bryan Scarpellni Managing Partner

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