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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,274 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,274 Reviews of Copeland Subaru Hyannis

October 02, 2024

Very efficient service department. Was on a trip with a bad headlight and they were able to fit us in and repair it. Was very impressed with the personal. More

by Chumphreys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 02, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad our Copeland Subaru Hyannis service team could assist you promptly and efficiently. Safe travels ahead! Bryan Scarpellni Managing Partner

October 01, 2024

Excellent and speedy service, finished well before estimated time. Highly competent service advisor. Pleasant and efficient. More

by Babcock81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Copeland Subaru Hyannis provided excellent and speedy service. We appreciate your support and look forward to serving you again! Best, Bryan Scarpellni Managing Partner

October 01, 2024

Essence is very professional,personal,knowledgeable &, friendly. Makes me feel very comfortable leaving my car for service More

by kaymcginn091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons, Essence Mahoney
Oct 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that Essence makes you feel comfortable and well taken care of at Copeland Subaru Hyannis. We appreciate your support! Best, Bryan Scarpellni Managing Partner

October 01, 2024

I appreciate the explanations - and the comfortable waiting area...Tristan, always the professional- also appreciate the 'walk in' feature More

by faheyjean
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Oct 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review! Tristan & the team appreciate your kind feedback and look forward to your next visit here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

October 01, 2024

Copeland and its reps were very courteous and helpful; appt was made by phone on the previous day and they fixed the leak problem with the A/C pipe quickly and with a reasonable cost; Michelle Martin's de More

by stephendecesare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're glad to hear that Michelle and the team provided courteous and efficient service. We look forward to assisting you with any future needs! Best, Bryan Scarpellni Managing Partner

October 01, 2024

Always provides excellent service and I am always happy with it. Thank you so much. More

by Jjvintro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 01, 2024 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellni Managing Partner

September 30, 2024

Terrific. The car is behaving beautifully now. I don’t have five+ ten words please More

by kitbraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting the Copeland Subaru Hyannis team with your vehicle! We appreciate you taking the time to leave us a review and hope you won't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 27, 2024

We decided to trade up and recently purchased a new 2025 Subaru. The sales person, George Costa, made this experience pleasant. We were very pleased with the preparedness and thoroughness of the employees More

by Dorothy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Dorothy, we're delighted to hear that George and the team at Copeland Subaru Hyannis made your trade-up experience so pleasant. Enjoy your new 2025 Subaru! Bryan Scarpellni Managing Partner

September 27, 2024

Great service experience from beginning to end. Tristan is the epitome of professionalism and treated me like a member of his family. All service experiences should be like this and I’m sure that i More

by Brian Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Brian, we're delighted to hear that Tristan provided such a fantastic service experience at Copeland Subaru Hyannis. Thank you for the kind words and support! Bryan Scarpellni Managing Partner

September 26, 2024

The folks at Copeland Subaru service department are not only excellent at their work but also kind, caring human beings who went out of their way to help me at a difficult moment. No possible higher recomm More

by leslee.oppenheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know all names, Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Leslee, thank you for sharing your experience! We're glad to hear our Copeland Subaru Hyannis service team provided exceptional care and support during a challenging time. Your recommendation means a lot to us! Best, Bryan Scarpellni Managing Partner

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