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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,339 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,339 Reviews of Copeland Subaru Hyannis

November 29, 2024

Service people are very friendly and appear competent. Sales people are loud and sadly unfriendly. . More

by June Cape Cod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Essence Mahoney
Dec 02, 2024 -

Copeland Subaru Hyannis responded

We appreciate your feedback, June, and look forward to seeing you back for a five-star experience next time at Copeland Subaru Hyannis. Thank you! Bryan Scarpellni Managing Partner

November 27, 2024

I broke my son’s car’s seat belt buckle and Michelle made sure it was fixed and I was taken care of. I am very grateful to Michelle and Copeland Subaru for taking care of everything. Thank you! More

by djgliddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Nov 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle and the Copeland Subaru Hyannis team were able to assist you. Thank you for sharing your experience! Best, Bryan Scarpellni Managing Partner

November 27, 2024

I’m very pleased with the work that they’ve done on my 2017 Forester for the last six years. They’re thorough and the wait time is what I was promised. More

by beverley.heclo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you've been pleased with the service on your 2017 Forester at Copeland Subaru Hyannis over the years. Our team takes pride in being thorough and respecting promised wait times. Thank you for trusting us! Best, Bryan Scarpellni Managing Partner

November 26, 2024

Did work on schedule and found other items requiring replacement but provided credits for extra time taken and for unusual part replacement expense. More

by Dslight42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Essence Mahoney
Nov 27, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear that our team at Copeland Subaru Hyannis was able to address your needs efficiently. Thank you for trusting us with your vehicle, and we appreciate your feedback! Best, Bryan Scarpellni Managing Partner

November 23, 2024

Patrick is easy to talk to, listens to our concerns and provides answers to our questions. We have purchased 3 cars from Patrick and will purchase our next car from him. More

by Johnscrockermv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Patrick Fortin
Nov 25, 2024 -

Copeland Subaru Hyannis responded

Johnscrockermv, thank you for your continued trust in Patrick and Copeland Subaru Hyannis! We're delighted to know that he consistently provides the service you value. Looking forward to assisting with your next car purchase! Bryan Scarpellni Managing Partner

November 22, 2024

Our sales person Patrick was prompt, knowledgeable, courteous and attentive. He spoke highly of his management, distinguished clearly among the Subaru models . He brought our car to our home and provid More

by Rfurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Patrick Fortin
Nov 22, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick provided such a wonderful experience at Copeland Subaru Hyannis! It's great to know he went above and beyond with his service, including the home delivery and tutorial. Enjoy your new car! Bryan Scarpellni Managing Partner

November 20, 2024

Excellent service, friendly, competent staff. Very convenient with the shuttle service. Brought the car in, got a ride home, car was ready when they said it would be and they picked me up promptl More

by Second Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for recommending Copeland Subaru Hyannis! We're delighted to hear that our team provided excellent service and made your experience convenient with the shuttle. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

November 20, 2024

The Copeland experience begins with a knowledgeable person checking you in and dealing with whatever issues you have. Thanks Essence. Since Subaru is such a reliable vehicle my visits typically involve More

by hotcrossdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with the care of your vehicle! Essence & the team appreciate your business, as well as your kind comments, and look forward to seeing you next time. Take care! Best, Bryan Scarpellni Managing Partner

November 20, 2024

My service there was on time and took only one hour which was good since I stayed there to wait for my car More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for reviewing your recent visit here at Copeland Subaru Hyannis! We appreciate your business and hope to see you again in the future! Best, Bryan Scarpellni Managing Partner

November 20, 2024

Great service and support. From check in through analysis and discussion to repair everything was great More

by Twpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Nov 21, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had a great experience with our team at Copeland Subaru Hyannis. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

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