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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,340 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,340 Reviews of Copeland Subaru Hyannis

November 04, 2024

Oil change was done within the 1 hour promise. I really liked my sales person Max. More

by Crossmyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Max Martin-Simmons
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Cross! We appreciate your shoutout to Max and our team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni - Managing Partner - (508) 534-2144

November 04, 2024

Professional service and very attentive to details and customer needs. Very punctual and finished job earlier than anticipated. More

by claude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Nov 05, 2024 -

Copeland Subaru Hyannis responded

Hi Claude, we're delighted to hear that you appreciated the professional and attentive service at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

October 31, 2024

Friendly, accommodating and great communicators. Easy to make appointments and work completed on time and well done. More

by Pekadyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Nov 01, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with Copeland Subaru Hyannis! We're delighted to hear that our team provided friendly and efficient service. We look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

October 30, 2024

All went well. They are extremely good with their communication. Still waiting for my tire light to reset but we shall see! More

by kmercercape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 30, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear that our team provided excellent communication during your recent visit at Copeland Subaru Hyannis! If the tire light issue persists, please feel free to reach out so we can assist further. Thank you for sharing your experience with us! Best, Bryan Scarpellni Managing Partner

October 29, 2024

They were able to get us right in the next day using the online portal, Michelle was very helpful when I arrived the next day and went over all services to be preformed. More

by juliefeeney44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 29, 2024 -

Copeland Subaru Hyannis responded

Julie, we're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided you with such efficient service. Thank you for sharing your experience! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Great people and customer care. On site inventory is great as well. They make things very easy. More

by pdmitch1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Oct 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for the wonderful five-star review! Our team will see you next time! Bryan Scarpellni Managing Partner

October 29, 2024

Was a great experience. Love my new outback. Many features. Robert was our salesman and we will buy another from him when my wife trades hers in. He made this experience a v More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Oct 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Robert made your experience at Copeland Subaru Hyannis a pleasant one! Enjoy all the features of your new Outback, and we look forward to assisting you & your wife again when it's time for another purchase. Thanks for recommending us! Best, Bryan Scarpellni Managing Partner

October 29, 2024

George is knowledgeable and very helpful. He made buying the car easy, quick and painless. More

by Rehab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Oct 30, 2024 -

Copeland Subaru Hyannis responded

This is great to hear! Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

October 29, 2024

Patrick was very easy to deal with and very responsive to all of my questions. Also very quick responding to my texts and phone calls. Brian was a pleasure to deal with and made my decisions very easy. More

by frankjeanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin
Oct 30, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Patrick and Brian made your experience at Copeland Subaru Hyannis smooth and enjoyable. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 29, 2024

Essence is amazing , so calm and caring. She’s my favorite person to see when I go!! Please acknowledge her for the amazing job she does everyday to make all the clients who come in happy ☺ More

by sharoncriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 30, 2024 -

Copeland Subaru Hyannis responded

Sharon, we're delighted to hear that Essence has positively impacted your visits to Copeland Subaru Hyannis! We'll ensure she gets the recognition she deserves for her exceptional service. Thank you for sharing this wonderful feedback! Bryan Scarpellni Managing Partner

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