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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,340 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,340 Reviews of Copeland Subaru Hyannis

October 29, 2024

Michelle was professional, informative, and pleasant . She took care of my car needs and kept me updated. More

by doug rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Michelle provided you with such professional and informative service at Copeland Subaru Hyannis. Thank you for sharing your experience, and we're here if you need anything else! Best, Bryan Scarpellni Managing Partner

October 29, 2024

We've always found the people to be helpful and courteous and the service prompt and reliable. Michelle was well-informed and communication was excellent. And a shout-out to the courtesy driver too! More

by advill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 30, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with us at Copeland Subaru Hyannis! We're delighted to hear that Michelle and our team provided excellent service, and we'll be sure to pass along the shout-out to our courtesy driver. We appreciate your support! Bryan Scarpellni Managing Partner

October 27, 2024

George was very helpful easy to work with. Helped me with the learning curve of lots of changes from my previous Subaru More

by parkerjan8
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Costa
Oct 28, 2024 -

Copeland Subaru Hyannis responded

Hi Parkerjan, we're delighted to hear that George was able to assist you with the transition at Copeland Subaru Hyannis. Enjoy all the new features of your Subaru! Positive reviews: Bryan Scarpellni Managing Partner

October 24, 2024

Salesman was friendly and knowledgeable, as we have used him before. He will visit our home and give us all the information we need to inform us about the new car. More

by ruggles3435
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Oct 24, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your loyal business! We're happy to hear our team has consistently provided exceptional service and we hope you won't hesitate to reach out the next time we can be of assistance. Take care! Best, Bryan Scarpellni Managing Partner

October 24, 2024

He was very kind, professional, but most importantly, understanding, all respectable qualities and a wonderful experience. More

by danpro12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 25, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear about your wonderful experience at Copeland Subaru Hyannis! Our team strives to provide kind, professional, and understanding service. Thank you for sharing this feedback with us! Bryan Scarpellni Managing Partner

October 23, 2024

Good work but too expensive. I found that the work done was $100-200 over the cost of other repair shops. More

by pand2830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for your feedback! At Copeland Subaru Hyannis, we strive to provide quality service and appreciate hearing about your experience. We'll consider this as we continue to improve our offerings. Bryan Scarpellni Managing Partner

October 22, 2024

Tristan was so polite and responsive to my concerns with my transmission leak. Thank you for the courtesy vehicle. I didn’t have to worry about how I was going to get to work that week as I live an hour aw More

by Claudia in Fleet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 23, 2024 -

Copeland Subaru Hyannis responded

Claudia, we're delighted to hear that Tristan and the Copeland Subaru Hyannis team took great care of you. Providing a courtesy vehicle is just one way we aim to make your experience as convenient as possible. Thanks for sharing! Best, Bryan Scarpellni Managing Partner

October 22, 2024

Tristan was great friendly and very efficient. he explained everything that they did for my service . Would highly recommend this service More

by Kaydebra78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 23, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Tristan provided such efficient and friendly service at Copeland Subaru Hyannis. Thank you for recommending us! Best, Bryan Scarpellni Managing Partner

October 22, 2024

Patrick was very friendly, knowledgeable, personable, and professional. He understood when I changed my mind about the first car and located the exact car I wanted from another dealership. I have already r More

by Caper
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Oct 23, 2024 -

Copeland Subaru Hyannis responded

It's fantastic to hear that Patrick provided such a great experience at Copeland Subaru Hyannis! We appreciate your recommendations and are glad he could help you find the perfect car. Thanks for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 22, 2024

Service advisor Tristan was friendly, efficient and knowledgeable. I appreciated his good advice about our next service visit. More

by stnemmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney
Oct 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your review! We're honored that Tristian provided you with an efficient service appointment! -Copeland Subaru Hyannis

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