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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

September 05, 2024

Excellent, professional, and fast service. Will use Copeland Subaru again. Tristan was on the top of things and very friendly. More

by M.Arevuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 06, 2024 -

Copeland Subaru Hyannis responded

Thank you for the kind words! We're glad to hear Tristan and our team at Copeland Subaru Hyannis provided excellent service. Looking forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

September 05, 2024

Good service. Done on time. Service people very helpful. Would recommend them. Love the car. More

by Jevincent1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Tristan Lai-Santos
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Hi J E Vincent! Thank you for leaving us this five-star review and the kind words about our service team at Copeland Subaru Hyannis! We'll see you next time! Bryan Scarpellni Managing Partner

September 04, 2024

Tristan in the service department is great. Very professional, friendly and knowledgeable. He stays in touch the entire time while waiting for my car. More

by ACRIEGER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos, Essence Mahoney
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thanks for highlighting Tristan's excellent service at Copeland Subaru Hyannis! We're glad to hear he kept you informed and provided a great experience. Best, Bryan Scarpellni Managing Partner

September 04, 2024

Cole was very polite and kept me informed of the timing to complete the update on my car. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review, Kathy! We're happy to hear Cole provided an excellent experience for you here at Copeland Subaru Hyannis and we hope you won't hesitate to reach out if we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Always very friendly and helpful Tristan and his service manager went above and beyond to see that I got my car inspected. I would definitely recommend this dealership More

by Dunaffhill
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for the kind words! We're delighted to hear that Tristan and the team here at Copeland Subaru Hyannis provided exceptional assistance. We appreciate your recommendation and hope we can be of service again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Very satisfied with customer service tristian and mark ! The auto body shop around the corner world tech auto center was going to charge me over $3000.! Of unnecessary work on my car Subaru’ only charged $6 More

by Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark , Tristan Lai-Santos, Essence Mahoney
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Avery, we're delighted to hear that Tristian and Mark provided you with excellent service at Copeland Subaru Hyannis. Thanks for sharing your experience and please don't hesitate to reach out if we can assist you again in the future! Best, Bryan Scarpellni Managing Partner

September 04, 2024

Great ease in making service appointment, repair was done promptly the same day and we were kept informed on the progress. More

by foxcelady123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Thanks for sharing your experience! We're glad to hear that the service at Copeland Subaru Hyannis was prompt and communication was clear. We appreciate your feedback! Bryan Scarpellni Managing Partner

September 04, 2024

incredible experience! Patrick was the best and made sure everything was perfect. No pressure at all. Just wonderful. More

by Gerry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Fortin
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Gerry, we're delighted to hear that Patrick provided an incredible experience at Copeland Subaru Hyannis. Thanks for sharing your positive feedback! Bryan Scarpellni Managing Partner

September 04, 2024

Great dealership Explained well Kept me informed. Were on time as promised. Offered loaner. Didn’t have to ask. More

by jjheretoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 04, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're glad to hear our team kept you informed and provided timely service. Enjoy the ride! Bryan Scarpellni Managing Partner

September 04, 2024

Everyone that helped me out at Copeland Subaru was very helpful! My service advisor, Essence, was great. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Sep 04, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Essence and the team at Copeland Subaru Hyannis provided you with excellent service. Thanks for sharing your positive experience!

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