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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,346 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,346 Reviews of Copeland Subaru Hyannis

October 15, 2024

Tristan, as always, was personable, professional and pleasant to deal with. He kept me updated during the whole process. I had tried another Subaru dealership on the Cape, and by far, Copeland Subaru ha More

by Danny P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 16, 2024 -

Copeland Subaru Hyannis responded

Danny, it's wonderful to hear that Tristan provided you with such a positive experience at Copeland Subaru Hyannis. We appreciate your loyalty and are glad we could meet your expectations once again! Bryan Scarpellni Managing Partner

October 15, 2024

Essence at Copeland Subaru handled our recent service appointment very professionally. She was great to work with. Thank you. More

by david.teuteberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 16, 2024 -

Copeland Subaru Hyannis responded

David, we're delighted to hear that Essence provided you with a professional service experience at Copeland Subaru Hyannis. Thank you for sharing your feedback! Best, Bryan Scarpellni Managing Partner

October 15, 2024

Great service at this location! They were friendly and quick and responsive to all my questions More

by delyana_krivcheva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Oct 16, 2024 -

Copeland Subaru Hyannis responded

Delyana, We're so glad to hear it! Thank you for rating Copeland Subaru Hyannis five stars! Bryan Scarpellni Managing Partner

October 14, 2024

Great Sales Person Rob. The dealership was easy to deal with except the business manager tried to upsell us an extended warranty package and when we said no continued to tr More

by charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Charlie, thanks for the feedback! We're glad to hear Rob provided great service at Copeland Subaru Hyannis. We'll address your concerns about the upsell attempt with our team to improve future experiences. Bryan Scarpellni Managing Partner

October 13, 2024

I have always found the dealership to be very professional. Ilike the fact that the somewhat often loud salesman are not in the waiting room. More

by Jeanefreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Jeanefreeland, we're glad to hear you appreciate the professional atmosphere at Copeland Subaru Hyannis. Thank you for sharing your feedback with us! Bryan Scarpellni Managing Partner

October 13, 2024

The work was done professionally . I had some time issues develop that day due to a family illness . The time quoted was longer than I had planned on. Essence was known to me from anot More

by klockyer280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 15, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us at Copeland Subaru Hyannis! We're glad to hear that Essence was able to assist and make the situation more manageable. We appreciate your kind words and we're here if you need anything in the future! Best, Bryan Scarpellni Managing Partner

October 12, 2024

Service was prompt and efficient. Staff was knowledgeable and pleasant. That’s all I have to say. More

by Judieflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 14, 2024 -

Copeland Subaru Hyannis responded

Judie, thank you for the positive feedback about your recent visit here at Copeland Subaru Hyannis! We hope we have the opportunity to serve you again in the future! Best, Bryan Scarpellni Managing Partner

October 11, 2024

I needed to get routine maintenance on my car and I was super impressed with the service. I was well taken care of at Copeland More

by Devon Pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Oct 11, 2024 -

Copeland Subaru Hyannis responded

Devon, we're delighted to hear you were impressed with the service at Copeland Subaru Hyannis! Thank you for choosing us for your routine maintenance needs.

October 11, 2024

Essence, as usual, was courteous, professional and helpful. Every time I bring my car for maintenance, I am treated with respect and the waiting area is comfortable. More

by Fwenick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Oct 14, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Essence consistently provides you with courteous and professional service at Copeland Subaru Hyannis. Thank you for your kind words, and we look forward to seeing you again! Best, Bryan Scarpellni Managing Partner

October 11, 2024

Tristan helped me figure out what was causing me to bring it in to service More

by CJWLIKESCARS
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Oct 14, 2024 -

Copeland Subaru Hyannis responded

We're so glad Tristan could assist you! Thanks for the review and please don't hesitate to reach out if our Copeland Subaru Hyannis team can be of service again in the future! Best, Bryan Scarpellni Managing Partner

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