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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

August 28, 2024

Service rep was friendly and professional. Helped with a loaner so I was not stuck in the dealership waiting the entire time. Service completed as described and on Time. More

by 908sr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Aug 29, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our team at Copeland Subaru Hyannis provided friendly and professional service, along with a convenient loaner. We appreciate your feedback and look forward to serving you again! Best, Bryan Scarpellni Managing Partner

August 28, 2024

We felt as though we were treated like family. All of our questions were answered and our concerns addressed. Can’t say enough about how wonderful our car buying experience was thank you George. More

by Rnkathyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn in finance , George Costa, Bryan Scarpellini
Aug 29, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that George and the team at Copeland Subaru Hyannis made you feel like family. Thanks for sharing your wonderful car-buying experience with us! We appreciate your support and hope to see you again in the future! Best, Bryan Scarpellni Managing Partner

August 27, 2024

Service was efficient and friendly. While I was in the waiting room I saw the new 2005 Forester!!! And I bought one !!! More

by GoGo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Martin Simmons!!!!! great, Chris DaCosta, Bryan Scarpellini, Michelle Martin, Cole Semple
Aug 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for the review! We appreciate you trusting the Copeland Subaru Hyannis team with your sales & service needs and we hope you enjoy your beautiful new Forester!

August 27, 2024

I'm a relatively new customer with Copeland Subaru but, so far, I'm incredibly impressed. I intend to be a long-time customer! More

by hardwickd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you're impressed with the service provided by our team here at Copeland Subaru Hyannis! We look forward to continuing to serve you in the future. Thanks for choosing us!

August 27, 2024

Performed assessment of issues on vehicle and alerted me quickly; gave advice on how to address them; found them to be courteous and user friendly. Will continue to use their services More

by musicj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Aug 27, 2024 -

Copeland Subaru Hyannis responded

Thanks for the great feedback! We're glad to hear our team at Copeland Subaru Hyannis provided you with prompt and courteous service. We look forward to assisting you again in the future! Bryan Scarpellni Managing Partner

August 27, 2024

I was very pleased with the fine service I received. The employees at Copeland are extremely professional. More

by Markgraham52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Aug 27, 2024 -

Copeland Subaru Hyannis responded

Mark, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis. Thanks for the kind words! Bryan Scarpellni Managing Partner

August 27, 2024

Cole was so helpful and made my experience a joy! I have always had a positive experience with every purchase & with the service department. More

by bcb57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Aug 27, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis made your experience enjoyable! Thanks for sharing your positive feedback about both our sales and service departments. Bryan Scarpellni Managing Partner

August 23, 2024

Tristan is,. and has been in the past , very easy to work with when dealing with the issues of getting my car serviced. More

by johnsolw14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Aug 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great review, John! We're happy to hear Tristan consistently provides you with helpful service and we look forward to seeing you next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

August 22, 2024

Exceptional service at this dealership: knowledgeable staff, genuine kindness, and a seamless, stress-free experience. More

by Lauras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Bertrand, Max Martin-Simmons
Aug 22, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you had an exceptional experience with our team at Copeland Subaru Hyannis! Thank you for the kind words and support. Bryan Scarpellni Managing Partner

August 21, 2024

The service was good with the exception of a defective wiper which I will return to get another one. It skids over the windshield. More

by drakopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 21, 2024 -

Copeland Subaru Hyannis responded

Thank you for your feedback. We're glad to hear the service was good overall and apologize for the defective wiper. Please bring it back to Copeland Subaru Hyannis so we can make it right! Bryan Scarpellni Managing Partner

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