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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,280 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,280 Reviews of Copeland Subaru Hyannis

December 17, 2021

Very helpful and the service took less time that anticipated - the service associate was polite and friendly. I like the waiting area. More

by SKURTZMAN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Dec 18, 2021 -

Copeland Subaru Hyannis responded

We are very happy to have provided you with such a fast and efficient experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 16, 2021

I haven’t had enough experience with the performance of the new management of this dealership to make any judgments. More

by CAPECODBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 16, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Bryan Scarpellini Managing Partner

December 15, 2021

OK waiting area. Good feedback on required repairs, high dealer prices are not too pleasant though More

by BSHUGHES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Dec 15, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

December 15, 2021

Everyone was very helpful, courteous and professional. My car was serviced promptly. I was provided with a loaner, and I was very happy with the service.Thank you! More

by Colleeholden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 15, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 14, 2021

I got an appointment quickly and found that my part had an extended warranty which meant the part and labor were covered. More

by jeanefreeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine and her boss, Thomas McCarthy
Dec 15, 2021 -

Copeland Subaru Hyannis responded

Jeane, We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

December 12, 2021

Professional, Attention to detail and needs of the Customer. George Costa, salesperson is the best. Have now worked with him on buying several cars over the years and will continue doing so as long More

by shefrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Everton Gouveia
Dec 13, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that you've had such a positive experience working with our team. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis, we look forward to assisting you with any questions or future vehicle needs! Bryan Scarpellini Managing Partner

December 10, 2021

Dealership is clean and the staff is friendly and accommodating. Waiting area is comfortable and well stocked with with coffee, water and various snacks. More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence in service was interested in finding ways to help me., Chris DaCosta, Patrick Packenham, Max Martin-Simmons
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. Essence and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

December 10, 2021

I think I should have looked further into choice of replacement tires. No criticism of Copeland just me as I should have brought my Consumers Report on the subject before giving the go ahead More

by LARRYO301
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Larry, Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 10, 2021

A salesperson helped me with two issues that had been bothering me. I appreciate the fast, courteous service. More

by revtgould
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Everton was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

December 09, 2021

Able to book appointment easily and quickly. Personnel Able to book appointment easily and quickly. Personnel friendly and helpful. Service check in person stayed late while my care was being serviced. G More

by MCMANUS664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

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