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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,278 Reviews
Call Dealership (508) 680-0333
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95 Falmouth Rd

Hyannis, MA

02601

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1,278 Reviews of Copeland Subaru Hyannis

May 15, 2022

Quick pleasant accommodating and went out of their way to please us with an issue More

by KEWATTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

May 15, 2022

In a tough time to find and buy a car, this dealership was great to work with. More

by jimhill0
Recommend Dealer
Yes
Employees Worked With
George Costa
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jim, for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 15, 2022

Everyone is very professional, you get an accurate estimate of the time involved, and the waiting area is very pleasant. More

by momeileen8514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 15, 2022

Easy friendly not much more to say. Would do it again.Thank you again.sue More

by KERMITHLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Patrick Packenham, Everton Gouveia, Brittany Calle
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

May 14, 2022

Service provider was courteous, efficient, and very helpful. I waited for my car in a clean and comfortable waiting area. More

by SUSANFAULKNER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

We appreciate your business, Susan, and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

May 14, 2022

Excellent people from sales to management to finance people. They listen and they come up with top plan More

by TED26
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Patrick Packenham, Everton Gouveia, Thomas McCarthy, Brittany Calle
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 13, 2022

Very professional to deal with. Got the job done quicker than I thought since I was waiting. More

by ISLANDIA22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia, Thomas McCarthy
Report | Print
May 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

May 13, 2022

Staff were friendly and car was ready for pick up when promised. Issue not resolved. Vibration in right upper corner still present. Will need to schedule a 2nd visit More

by Sheilaqj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Report | Print
May 13, 2022 -

Copeland Subaru Hyannis responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry to hear that we missed the mark in this case. Please don't hesitate to reach out to us directly to discuss the best way to resolve this issue. We're always happy to help here at Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

May 13, 2022

Everyone is very personable & trustworthy. Just one issue is the waiting time. When you book for a specific time, one shouldn’t have to wait for nearly 2 hours. But, overall experience is plea More

by TAISODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

Thank you for your review. It's great to hear that you found everyone to be personable and trustworthy. We’re sorry your visit didn’t go entirely as planned, however, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark on the length of your service. Bryan Scarpellini Managing Partner

May 13, 2022

Waiting area was comfortable. My car needed a sticker but I forgot and didn’t notice and neither did anyone else. I eventually got a sticker at the local gas station. The young l More

by artist
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Young lady ? Name
Report | Print
May 16, 2022 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help however regret your inspection was overlooked. Please contact us directly if you would like to discuss your visit further. Bryan Scarpellini Managing Partner

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