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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

July 04, 2024

Unbeknownst to us we bought our car on the first day of the CDK cyberattack that brought down most dealerships. Despite that fact Robert went above and beyond to get us in our car just 2 business days late More

by JenD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn
Jul 05, 2024 -

Copeland Subaru Hyannis responded

Jen, we're so glad to hear Robert went above and beyond for you despite the challenges. Thanks for recommending Copeland Subaru Hyannis!

July 04, 2024

Responsive and efficient. They provided excellent service as promised and accommodated to our constraints to solve our problems. More

by Michael.brimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
Jul 05, 2024 -

Copeland Subaru Hyannis responded

Michael, we're delighted to hear that our team at Copeland Subaru Hyannis provided the responsive and efficient service you needed. Thanks for sharing your experience! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 28, 2024

Michelle and the entire team were so responsive and helpful. They took great care of me and my Subaru! The best! More

by Bronson12358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Michelle Martin
Jun 29, 2024 -

Copeland Subaru Hyannis responded

Hi Bronson! We're delighted to hear that Michelle and the team at Copeland Subaru Hyannis provided such responsive and helpful service. Thanks for sharing your positive experience! Bryan Scarpellni Managing Partner

June 27, 2024

Cole was very professional and courteous. My first oil change was complimentary on my new Subaru Crosstrek, so can't beat the price!. He got a sales person to explain some questions I still h More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Jun 27, 2024 -

Copeland Subaru Hyannis responded

Martha, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with a pleasant and convenient experience. Enjoy your new Crosstrek!

June 27, 2024

I have had only positive interactions with everyone at this dealership. They are fast and efficient. The person who helped me, Michelle, was great. More

by Annick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Jun 28, 2024 -

Copeland Subaru Hyannis responded

Annick, we're delighted to hear about your positive experience with Michelle and the team at Copeland Subaru Hyannis. Thanks for sharing!

June 26, 2024

Max was incredibly knowledgeable and we never were rushed in terms of questions we had. The overall atmosphere in the dealership was pleasant and helpful. After our decision was made, Max walked us through More

by RDwyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Max Martin-Simmons
Jun 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear Max and the team at Copeland Subaru Hyannis provided knowledgeable and patient service. Enjoy your new car! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 26, 2024

Overall my experience since buying my car I am very happy with Copeland! The staff is excellent and so consistently kind, supportive and helpful. Tristan, Abby and Essence especially have made my visits part More

by loricarmen.lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Jun 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're delighted to hear that Tristan, Abby, and Essence have made such a memorable impact. We appreciate your kind words and look forward to continuing to provide excellent service! Bryan Scarpellni Managing Partner

June 26, 2024

He explained everything very well and provided good reasons why I needed some additional filters changed More

by Liz.romano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Jun 26, 2024 -

Copeland Subaru Hyannis responded

Hi Liz, we're glad to hear you had a positive experience at Copeland Subaru Hyannis! We look forward to serving you again! Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 26, 2024

Tristan was friendly and answered my questions. Scheduling online was easy and appointments to choose from were plentiful. More

by Missy22222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Jun 26, 2024 -

Copeland Subaru Hyannis responded

We're glad to hear that Tristan provided friendly service and made scheduling easy for you at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

June 25, 2024

Copeland Subaru Hyannis has the best customer service. The staff are very knowledgeable and friendly. They treat you like family. More

by Robynalmeida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Jun 26, 2024 -

Copeland Subaru Hyannis responded

Hi Robynalmeida! We're delighted to hear that you felt like family with us at Copeland Subaru Hyannis! Thanks for the wonderful feedback about our team. Bryan Scarpellni Managing Partner

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