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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

July 20, 2024

Service good, couldn't believe to check my A/C system costs $175. For an evaluation. Really. They also said I needed my fluids changed which I already had done. Still waiting on my passenger seat to come More

by ANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos
Jul 23, 2024 -

Copeland Subaru Hyannis responded

Thank you, Ann, for your feedback. I'm happy that our Service Manager, Norm, was able to connect with you and is working closely with Subaru to help expedite your back-ordered part. We will be sure to keep pushing for its release as soon as possible. Thank you for your ongoing support. Bryan Scarpellini - Managing Partner

July 20, 2024

I appreciated the kind, quick, and efficient people and service at Copeland Subaru. They were quick, yet thorough! More

by bwaters210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Jul 22, 2024 -

Copeland Subaru Hyannis responded

We're delighted to hear that you appreciated the efficient and thorough service at Copeland Subaru Hyannis. Thanks for sharing your positive experience! Bryan Scarpellni Managing Partner

July 20, 2024

Robert was very knowledgeable and kind. Willing to help me as much as I went back. Seeing as I am elderly, I forget alot! More

by Estadfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn
Jul 23, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear Robert was so helpful and accommodating during your recent visit here at Copeland Subaru Hyannis. We appreciate your kind words and look forward to assisting you again in the future! Best, Bryan Scarpellni Managing Partner

July 20, 2024

Wonderful service. Everyone truly wants you to walk out happy with a nice new car. Quick service when you have something wrong with your vehicle. More

by Camillecrane294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa
Jul 22, 2024 -

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your automotive needs! We look forward to your next visit!

July 13, 2024

Love this dealership & all involved! Easy to make appts. In person, by email, or by phone, plus if you require more than one day service, you can obtain a loaner vehicle. My Subaru Forre More

by pduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney, Cole Semple
Jul 15, 2024 -

Copeland Subaru Hyannis responded

Thank you for the fantastic review! We're delighted to hear that our team at Copeland Subaru Hyannis has been able to keep your Forrester running smoothly for the past 18 years. We appreciate your loyalty and look forward to continuing to serve you in the future! Best, Bryan Scarpellni Managing Partner

July 12, 2024

New lease went smoothly and quickly. We are repeat customers and have had an excellent relationship with Copeland. Happy with both the sales and service. More

by Caperbob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Jul 15, 2024 -

Copeland Subaru Hyannis responded

Thanks for sharing your positive experience! We're delighted to hear that both the sales and service teams at Copeland Subaru Hyannis continue to meet your expectations. Enjoy the new lease!

July 12, 2024

It was the best experience I have had the salesman got me a really good monthly payment and my vehicle I love More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Patrick Fortin, Essence Mahoney, Cole Semple
Jul 15, 2024 -

Copeland Subaru Hyannis responded

Mel, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis! Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you! Best, Bryan Scarpellni Managing Partner

July 11, 2024

They are always helpful. Quick and accurate timing and and costing. The service department ie. Essence, is so easy to work with. More

by Smãnto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jul 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for the great feedback! We're glad to hear that Essence & the team always provide you with helpful & efficient service here at Copeland Subaru Hyannis. See you next time!

July 11, 2024

I’ve been going to Copeland Subaru for routine maintenance on my Subaru Forester for the past two years, and I am highly satisfied with the service I have received. Appointments are easy to schedu More

by peter.wyman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jul 11, 2024 -

Copeland Subaru Hyannis responded

Hi Peter! We're delighted to hear that you had such positive experiences with our team at Copeland Subaru Hyannis over the past two years. Thanks for your continued trust and recommendation! Bryan Scarpellni Managing Partner

July 11, 2024

Very satisfied with the service Essence at your front desk is excellent. Very personable and efficient Always follows through with any request I might have More

by Mcastlebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Jul 12, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your satisfaction with our service at Copeland Subaru Hyannis! We're glad to hear Essence always provides excellent and efficient assistance. We appreciate your support!

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