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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,275 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,275 Reviews of Copeland Subaru Hyannis

August 08, 2024

Very efficient and thorough investigation of problems and recommendation for repair and maintenance of my vehicle More

by Jwparker1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Aug 08, 2024 -

Copeland Subaru Hyannis responded

Thanks for the feedback! We're glad to hear our team at Copeland Subaru Hyannis provided efficient and thorough service. Safe driving!

August 07, 2024

Max is a very kind and helpful salesman! Very consistent with communication and information he provided about the car. Wasn’t pushy and pleasure to talk to! We were a little disappointed More

by mirena
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Martin-Simmons
Aug 07, 2024 -

Copeland Subaru Hyannis responded

Mirena, thank you for sharing your experience with Max and the team at Copeland Subaru Hyannis. We're glad to hear that Max provided excellent service, but we apologize for the interaction with our manager. We appreciate your feedback and look forward to serving you again in the future! Bryan Scarpellni Managing Partner

August 07, 2024

Very friendly and professional even though they were obviously busy. Excellent communication and fair honest pricing. They knew we were taking our car on a long road trip and made sure we’d be safe. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Tristan Lai-Santos
Aug 07, 2024 -

Copeland Subaru Hyannis responded

Amy, we're delighted to hear that our team at Copeland Subaru Hyannis provided you with excellent service and peace of mind for your road trip. Safe travels! Bryan Scarpellni Managing Partner

August 07, 2024

Excellent, professional dealership that is well-staffed and all employees are friendly and helpful. They are easy to work with and not aggressive, by any means. I would recommend going here to all. More

by Tugcap94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn, Bryan Scarpellini, Justin Phillips, Patrick Packenham, Michelle Martin, Tristan Lai-Santos, Essence Mahoney, Cole Semple
Aug 07, 2024 -

Copeland Subaru Hyannis responded

Thank you for the glowing review! We're delighted to hear that our team at Copeland Subaru Hyannis provided a friendly and professional experience. We appreciate your recommendation and look forward to serving you again in the future! Bryan Scarpellni Managing Partner

August 07, 2024

My wife and I both have Outbacks. Hers is a 2020 and was purchased from Copeland. Mine is a 2019 and was purchased from a friend. We have been very pleased with both her 2020 purchase More

by HFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Aug 07, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience with Copeland Subaru Hyannis! We're delighted to hear that both the purchase and service experiences have been excellent, especially with Tristan's assistance. We appreciate your continued trust in our team!

August 07, 2024

I was able to get a service appointment at a convenient time. Easy in and easy out. Service team terrific and I left with a “happy car.” Thanks. More

by PRONTYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Aug 07, 2024 -

Copeland Subaru Hyannis responded

Prontyjr, we're glad to hear our service team at Copeland Subaru Hyannis made your visit smooth and convenient. Thanks for the positive feedback! Bryan Scarpellni Managing Partner

August 04, 2024

Courteous and very cooperative and making an appointment for car repair. I wouldn’t think I was going anywhere else! More

by dvfernald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Cole Semple
Aug 04, 2024 -

Copeland Subaru Hyannis responded

Hi Fernald, we're delighted to hear you had a great experience with our team at Copeland Subaru Hyannis. We look forward to serving you again! Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 04, 2024

I’ve been here twice for service and I couldn’t be happier. They’re professional, courteous and friendly. More

by tomgately23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Aug 05, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Copeland Subaru Hyannis has consistently provided professional and friendly service. We look forward to serving you again in the future! Bryan Scarpellni Managing Partner

August 03, 2024

Excellent and professional service, with a generous senior discount—so glad to have discovered this dealership; especially impressed with Essence! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Essence Mahoney
Aug 03, 2024 -

Copeland Subaru Hyannis responded

Hi John, we're delighted to hear you had a great experience with Essence and our team at Copeland Subaru Hyannis. We look forward to serving you again! Have a great ride! Bryan Scarpellni - Managing Partner - (508) 534-2144

August 01, 2024

Needed service for valve problem on 2011 Outback with 95 k miles.Problem was addressed promptly and I was advisedat each step in the process. More

by David.Forrest.Gates
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Essence Mahoney
Aug 02, 2024 -

Copeland Subaru Hyannis responded

David, we're glad to hear that our team at Copeland Subaru Hyannis could promptly address the valve issue on your 2011 Subaru Outback. Thanks for sharing your experience! We'll see you next time. Safe travels! Bryan Scarpellni - Managing Partner - (508) 534-2144

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