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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,347 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,347 Reviews of Copeland Subaru Hyannis

September 27, 2024

We decided to trade up and recently purchased a new 2025 Subaru. The sales person, George Costa, made this experience pleasant. We were very pleased with the preparedness and thoroughness of the employees More

by Dorothy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Dorothy, we're delighted to hear that George and the team at Copeland Subaru Hyannis made your trade-up experience so pleasant. Enjoy your new 2025 Subaru! Bryan Scarpellni Managing Partner

September 27, 2024

Great service experience from beginning to end. Tristan is the epitome of professionalism and treated me like a member of his family. All service experiences should be like this and I’m sure that i More

by Brian Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Brian, we're delighted to hear that Tristan provided such a fantastic service experience at Copeland Subaru Hyannis. Thank you for the kind words and support! Bryan Scarpellni Managing Partner

September 26, 2024

Excellent service & honest, clear communication from everyone that assisted during the appt. Would recommend them any day. More

by Dru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin, Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thanks for the recommendation! We're glad to hear you had a great experience with our team at Copeland Subaru Hyannis. We appreciate your support! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Did the requested work, notified me of one recommended additional item, price was reasonable and Michelle was pleasant More

by AnnSubaru
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Martin
Sep 26, 2024 -

AnnSubaru responded

Thanks for the efficient service

Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience, Ann! Michelle & the team appreciate your support and hope to see you again next time here at Copeland Subaru Hyannis! Best, Bryan Scarpellni Managing Partner

September 26, 2024

The folks at Copeland Subaru service department are not only excellent at their work but also kind, caring human beings who went out of their way to help me at a difficult moment. No possible higher recomm More

by leslee.oppenheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know all names, Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Leslee, thank you for sharing your experience! We're glad to hear our Copeland Subaru Hyannis service team provided exceptional care and support during a challenging time. Your recommendation means a lot to us! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Had car trouble while on vacation and the team at Copeland was responsive, quick, and friendly. They had my car fixed and us on the road with minimal delay to our schedule. More

by mmigatul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

We're so glad our team at Copeland Subaru Hyannis could get you back on the road quickly! Thanks for the kind review - we hope the rest of your travels went smoothly! Best, Bryan Scarpellni Managing Partner

September 26, 2024

This was my first experience with their service department. I was extremely satisfied with the service on my Outback and on how I was treated by my service rep, Essence. She was both professiona More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Lai-Santos, Essence Mahoney, Cole Semple
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for reviewing your first service experience with us at Copeland Subaru Hyannis! We're delighted to hear that Essence provided professional and caring assistance. We appreciate you trusting us with your Outback and look forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

September 26, 2024

I had my car detailed and it came back looking brand new again! I dropped my car off in the morning. Got a ride to work when the car was ready. I was picked up at work. Awesome service! More

by Bayvu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Tristan Lai-Santos
Sep 26, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're delighted to hear that our team at Copeland Subaru Hyannis provided such convenient and thorough service. Enjoy the fresh feel of your detailed car! Best, Bryan Scarpellni Managing Partner

September 26, 2024

Professional accurate service. Cal was so nice to deal with. I would highly recommend him to anyone. More

by stassiworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Semple
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for the awesome review! Our team looks forward to seeing you again! - Copeland Subaru Hyannis Bryan Scarpellni Managing Partner

September 26, 2024

Clean dealership. Employees are friendly and knowledgeable. I never felt like I was being pressured into making any decisions which mattered a lot to me More

by Ol Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Bryan Scarpellini, Max Martin-Simmons
Sep 27, 2024 -

Copeland Subaru Hyannis responded

Thank you for sharing your experience! We're glad to hear our team at Copeland Subaru Hyannis made you feel comfortable and well-informed. We appreciate the feedback! Best, Bryan Scarpellni Managing Partner

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