Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Subaru Hyannis
Hyannis, MA
1,412 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,412 Reviews of Copeland Subaru Hyannis
July 16, 2021
Always very helpful. They explain what's going on with the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. More
by Mjrivero
Verified CustomerEmployees Worked With
Thomas McCarthy
July 14, 2021
Very professional and courteous staff. Easy to schedule. Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! More
by SECHIMENE
Employees Worked With
Thomas McCarthy
July 13, 2021
My first trip since Copeland took over. Everything went smoothly, except for failing to check my tire pressure. One tire 5 lbs. low was rotated from driver front to passenger rear. I didn’t mention the low smoothly, except for failing to check my tire pressure. One tire 5 lbs. low was rotated from driver front to passenger rear. I didn’t mention the low pressure because I assumed they’d check it while 12K service and state inspection were performed. Sadly not… More
by CCLibrariAnnie
Employees Worked With
Thomas McCarthy
July 12, 2021
Everton in customer service was very professional and efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland custom efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland customers. More
by Jmeehan307
Employees Worked With
Everton Gouveia
July 12, 2021
Salesman George Costa extremely helpful getting car registered and ferried to Nantucket Sales manager also helpful and cooperative Car was delivered clean and. The telephone was answered promptly a registered and ferried to Nantucket Sales manager also helpful and cooperative Car was delivered clean and. The telephone was answered promptly and efficiently More
by jay.wertheimer2
Employees Worked With
Keith Bertrand, George Costa
July 12, 2021
George C in sales was very easy to work with and made the process simple & efficient. Chris L in business office was also great to work with. Overall, we’re extremely pleased with our entire experien process simple & efficient. Chris L in business office was also great to work with. Overall, we’re extremely pleased with our entire experience at the dealership. More
by HABSMB
Employees Worked With
George Costa, Chris DaCosta
July 11, 2021
Great friendly service and easy to work with. We feel we were treated with great respect as we were just retired from the armed services and just relocated were treated with great respect as we were just retired from the armed services and just relocated More
by PATTY_3698
Employees Worked With
Chris DaCosta, Patrick Fortin
July 10, 2021
Brought my 2011 Subaru Outback in for brake service (pads, rotors on front). Sign-in process was quick and very courteous. Waiting area was clean and very well laid out. The technician performed a qu (pads, rotors on front). Sign-in process was quick and very courteous. Waiting area was clean and very well laid out. The technician performed a quick check and we wound up replacing a couple of marker light bulbs and rear wiper blade. The time from check-in to drive off was less than 90 minutes - very quick. Cost was extremely good!! More
by pbk2
Employees Worked With
Thomas McCarthy
July 10, 2021
Copeland Subaru is a very customer focused and friendly business. They helped guide us through our new car purchase to make it simple. Thanks to Lucas, Max, and Chris for getting us into our new Subaru. business. They helped guide us through our new car purchase to make it simple. Thanks to Lucas, Max, and Chris for getting us into our new Subaru. More
by DROSENBL1024
Employees Worked With
Maxwell Martin-Simmons , Keith Bertrand, Chris DaCosta, Lucas Ventimiglia
July 10, 2021
First visit to service department since it became Copeland. Service intake was prompt and courteous. Oil, filter and tire rotation completed in good time. A/C analysis took longer but still prompt. R Copeland. Service intake was prompt and courteous. Oil, filter and tire rotation completed in good time. A/C analysis took longer but still prompt. Result wasn’t what I’d hoped for, and too expensive, but explained by service advisor, Everton. All in all, pretty satisfied with the appointment. More
by DNPAT01
Employees Worked With
Everton Gouveia
