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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,332 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,332 Reviews of Copeland Subaru Hyannis

November 27, 2019

We bought a new Subaru from Florin Burghiu. We thought he was intelligent, thoughtful and knowledgeable. All the people who worked in the dealership were extremely pleasant and efficient. We did not ha More

by heloise
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu. , Anthony Spagone
Dec 01, 2019 -

Copeland Subaru Hyannis responded

Heloise, what a wonderful review of Florin and our team's customer service. Thank you giving us the opportunity to work with you. Enjoy your new Subaru and we hope to see you back at Prime Subaru Hyannis when it's time for your first oil change.

November 07, 2019

Very professional and friendly dealership. Brian Anderson,the service manager, was most helpful. I was 100% satisfied with the service and efficiency. Very fast service More

by PaulaS
Recommend Dealer
Yes
Employees Worked With
Stephon, at the national center, and Brian Anderson, of Prime Subaru Hyannis MA
Nov 07, 2019 -

Copeland Subaru Hyannis responded

Paula - To hear that you're "100% satisfied" makes our day! Thank you so much for coming to Prime Subaru Hyannis for your auto service needs. We look forward to working with you in the future.

November 02, 2019

Overall excellent experience We haven't bought a new car in several years and were pleasantly surprised at how easy the experience now was. Robert was our sales person and he was More

by MEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly, Chris DaCosta, Robert Wayburn
Nov 04, 2019 -

Copeland Subaru Hyannis responded

Meg, it's great to know that you are happy with your purchase experience here at Prime Subaru Hyannis. We believe buying a car should be easy and enjoyable so we are glad to receive your feedback. Safe travels!

October 30, 2019

First new car in 15 years Excellent experience. I did have help from family and friends and they were also pleased with Patrick and his associates. I know I can call or come More

by LDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick and George Mostly Patrick, Chris DaCosta
Oct 30, 2019 -

Copeland Subaru Hyannis responded

We are so glad to hear that you and your family enjoyed working with Patrick and our team to get into a new vehicle. Thank you for sharing your feedback! We wish you safe driving.

October 14, 2019

Awesome service . I only need an oil change and state inspection. But the service was complete and thorough. Service delay was very friendly and knowledgeable. Thank More

by Goal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Johnson
Oct 14, 2019 -

Copeland Subaru Hyannis responded

It was our pleasure to assist you! Thank you for coming to Prime Subaru Hyannis for your oil change and inspection. We really appreciate your feedback.

October 11, 2019

Excellent All went well. Oil change. Tires rotated. A part replaced for my fog light rim. Friendly service, I’m looking for more words so I can submit thi More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Brissell
Oct 14, 2019 -

Copeland Subaru Hyannis responded

Hi Cynthia, thank you for having your oil change, tires and fog light rim replaced with us. It's great to know that you had an excellent experience. Thank you for choosing Prime Subaru Hyannis - we appreciate your business!

October 05, 2019

Don’t remember their names but give them all 5 stars. They were friendly, knowledgeable, and explained everything clearly. Ordered parts and gave us a good breakdown on the cost of getting the parts and More

by David
Recommend Dealer
Yes
Employees Worked With
Don’t remember names; 5 star service from all who helped us.
Oct 07, 2019 -

Copeland Subaru Hyannis responded

Hi David - Thank you for the many compliments in your review! We are so happy to hear that our Service Team earned your five stars. We look forward to serving you next time at Prime Subaru Hyannis!

October 02, 2019

Excellent Experience Very knowledgeable and friendly people who go out of their way to accommodate your needs and explain your choices. And it is a great car. More

by jackfrostdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florin Burghiu - five stars, Keith Bertrand, Chris DaCosta
Oct 02, 2019 -

Copeland Subaru Hyannis responded

We can't ask for better feedback than this! Thank you so much, Jack. We hope you continued to enjoy your vehicle.

September 29, 2019

New car purchase This is our fourth car from George Costa att Prime Subaru in Hyannis. George has always been professional, warm and helpful. We would always go back t More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa
Sep 30, 2019 -

Copeland Subaru Hyannis responded

Deb, we're so happy to know you trust George to provide excellent service. We are so grateful to have you as a loyal customer and appreciate you taking the time to share this lovely review. Thanks from everyone here at Prime Subaru Hyannis!

September 26, 2019

12k service Oil change cabin filter tire rotation Prefer appointment rather than express or ability to call ahead to see how busy for express or code on interne More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rooney
Sep 26, 2019 -

Copeland Subaru Hyannis responded

Tony - Thank you for coming to Prime Subaru Hyannis for your oil change, cabin filter, and tire rotation! We appreciate your feedback. If any future issues should arise, we will be here to help.

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