Copeland Subaru Hyannis

Impressed Couldn’t be more impressed with our experience at Beard Subaru, and with salesman Dylan Stewart in particular. Courteous without being overbearing, k Couldn’t be more impressed with our experience at Beard Subaru, and with salesman Dylan Stewart in particular. Courteous without being overbearing, knowledgeable without being pedantic, confident without being aggressive—that’s Dylan. We wouldn’t hesitate to do business with him again. More

Will take you for everything you have they don’t care Sales is ok nothing big won’t really help you out service is a total racket Call me $500 to replace something that should cost only $300 the part cost Sales is ok nothing big won’t really help you out service is a total racket Call me $500 to replace something that should cost only $300 the part cost 200 bucks it only takes 15 mins to change so I told them no thanks I’m not going to pay that I will break else where so they went ahead and completed the other 1000 dollars worth of service and then tried to charge me a fee of 97 dollars for a Diagnostic charge to diagnose the grill shutters which they want to completely over charge me to replace as I said I went with other service is is wrong to do this to someone I hope they are not doing this to all these Seniors that come in stay away from Jim is is a very rude unprofessional man did not treat me well at all More

Excellent in every way. Excellent experience in buying my Subaru from Rob. Knowledgeable, Focused, Friendly, Sincere. Positively a 10 star process. He made it simple for me, Excellent experience in buying my Subaru from Rob. Knowledgeable, Focused, Friendly, Sincere. Positively a 10 star process. He made it simple for me, including my limited time to look for a car. PS: I ?? Love the Forester. Thanks Susan R More

Great service from Data and Chris!! We got our new 2018 Forester on Monday November 27... We were welcomed by Dada Springer when we arrived and he took great care of teaching us the new We got our new 2018 Forester on Monday November 27... We were welcomed by Dada Springer when we arrived and he took great care of teaching us the new features on the new 2018 Forester. Chris DaCosta was great when we close the business portion... told us all the options we can have and process our paperwork very fast!! Great team at Beard Subaru!! More

Terrible Service. Lack of communication. Not trustworthy Had an appointment for break check-up service at 1 pm. Car was checked-in and the say it will take about 1 hours. 2.5 Hour later I go and check and a Had an appointment for break check-up service at 1 pm. Car was checked-in and the say it will take about 1 hours. 2.5 Hour later I go and check and apparently they just started working on the car. At no point nobody bothered to say that the service was not going to take 1 hour as they initially told me so I could have decide to wait or postponed. After 3.5 hours waiting I go and check again. This time I went to the Xpress Service area and the guy on the Xpress service window just said: "I'm Only the Xpress service guy. Go inside and find out" He was not doing anything and could easily have opened his door and find out specially when a customer is being there for all that time. At about 3 hours and 50 minutes I come back out and see that my car is outside. I wait 10 more minutes and nobody comes and get it. Only when I went to service guy and asked he said oh yes it is done as I stay there to pay. They Charged me 350.00 to change the REAR pads. The pads cost 99.00. I think they basically robbed me. Also, on the 9th of September I was there for oil change and general service. On the report, they wrote that my rear breaks where 8 out of 10. I drove about 3000 Miles and today they told that my rear break pads where metal on metal. That means that they either lie when they told me I had 8 out 10 on my pads or they just change my ok pads for no other reason than to take my money. More

It was wonderful from start to finish. George went above and beyond to be helpful every step of the way. He has a delightful personality and made buying the car a pleasure. He replaced the George went above and beyond to be helpful every step of the way. He has a delightful personality and made buying the car a pleasure. He replaced the battery and made the car look like new. He even transferred my antenna flower to the new car, standing out in the blustery weather. I took a picture and would love to send it. More

So easy to deal with :) My wife and I went in on a Sunday because her cars transmission was acting up on her Toyota. We just came in to take a peek but they showed us a us My wife and I went in on a Sunday because her cars transmission was acting up on her Toyota. We just came in to take a peek but they showed us a used care that was like new . They knew we needed to find something quick and within 24 hours we drove the car off the lot. Thanks for all the help Guys James Mashoke More

Pleasant, No Hassle Experience From the very first step into the dealership, Rob Wayburn, our sales person, was cordial and very knowledgable re: the Crosstrek and its features. He From the very first step into the dealership, Rob Wayburn, our sales person, was cordial and very knowledgable re: the Crosstrek and its features. He thoroughly answered all our questions with enthusiasm, honesty and interest. Rob went the extra mile for us in obtaining the Crosstrek model we wanted. Because of Rob our car buying experience was relaxed, informative and pressure-free. We highly recommend Rob at Beard Subaru to anyone who wishes an honest, accommodating and relaxed car buying experience. More

"Old friends never let you down." Wanting to update my vehicle and looking at the Cross Trek - George made it possible for me to get exactly what I wanted - going beyond what I expecte Wanting to update my vehicle and looking at the Cross Trek - George made it possible for me to get exactly what I wanted - going beyond what I expected - and I'm grateful. Chris was very patient and explained features in my NEW VEHICLE . Tks guys. More

New Car, New Brand for Us We were ready to trade in our 11 year old Toyota Highlander and had planned to buy a new version of the Highlander, but after looking at them, we deci We were ready to trade in our 11 year old Toyota Highlander and had planned to buy a new version of the Highlander, but after looking at them, we decided to look for something a bit smaller and thought we'd try the Subaru Forester. It was not a good fit for my husband and Peter Vatousiou, our salesperson, suggested he try the Outback. It felt just right and after a nice long test drive we decided to go with it. Peter was low-key but extremely knowledgable about every bit of the vehicle and was extremely helpful without a lot of pressure. We also felt very comfortable with Dan Stewart who was wearing two hats the day we purchased the car. Our car is being shipped out of state, and :Peter was willing and able to facilitate that for us. It hasn't arrived in our new destination yet, but we are confident that it will meet all our expectations and then some. We would certainly recommend Peter and Beard Subaru to anyone! Thank you for a pleasant experience! H&G More