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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,414 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,414 Reviews of Copeland Subaru Hyannis

July 29, 2021

They seem anxious to make sure customers are satisfied. Ordered missing accessories promptly & had them installed in less than a week. Salesman seems well-informed about the product. We really like our n More

by SUSAN.COWMEADOW
Recommend Dealer
Yes
Employees Worked With
Robert Wayburn, Patrick Packenham
Jul 29, 2021 -

Copeland Subaru Hyannis responded

Susan, Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

July 29, 2021

Very friendly, informative and straightforward staff, starting with Kim on the phone and on through Patrick, Keith and Chris. They were all patient with all my questions, as they should be. More

by JEFF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim on the phone. , Keith Bertrand, Chris DaCosta, Patrick Fortin
Jul 30, 2021 -

Copeland Subaru Hyannis responded

Thank you so much, Jeff, for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Bryan Scarpellini Managing Partner

July 29, 2021

The helpful, responsive, cheerful and respectful staff were amazing to work with. I couldn’t have had a better sense experience. I love my new Subaru, and I’m grateful for the help I was given in choosing More

by KATHERINE.BRADLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Patrick Fortin
Jul 30, 2021 -

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

July 28, 2021

When I received my reminder of my next scheduled maintenance it also told me what the price would be. The funny thing is, when the young man handed me my bill he told me he was giving me a discount More

by Nonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
Jul 28, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

July 28, 2021

Employees were awesome in the service department. Very friendly and efficient. Especially Patrick whose calm level nature took away the pain and suffering of breaking down while on our way to our vacation More

by Welch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia
Jul 28, 2021 -

Copeland Subaru Hyannis responded

Thanks for sharing your thoughts about your experience with Patrick here at Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

July 28, 2021

The people were friendly, efficient and accommodating to a frazzled traveler whose car wouldn’t start. This is the 2nd time I used this center when I visited Cape Cod, and I knew I would be in good hands More

by maryomara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Jul 28, 2021 -

maryomara responded

Thank you.

July 28, 2021

Nice and peaceful. Snack bar, rest area. Good service, Close by. Clean and a lot of magazines. Too many Spanish magazines though. Friendly service with a smile More

by ekistanova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Jul 28, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

July 27, 2021

This was the first time I have used this dealership they were friendly and helpful He walked around the car said everything looked good showed me to the waiting room and 20 minutes later I was done More

by Rickenz57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Jul 28, 2021 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

July 26, 2021

Sales personnel was attentive friendly and thorough. George took as much time as I needed to answer all my questions and test drive models I was interested in. I was very pleased to be able to purchas More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Everton Gouveia
Jul 26, 2021 -

Copeland Subaru Hyannis responded

Jan, Thank you for taking the time to share your thoughts on working with George and our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

July 23, 2021

We had a great experience at Copeland Subaru. Everyone was so helpful and friendly, without being pushy. Rob helped us get our car and we had such a positive and easy experience with him. He gave us all t More

by MOLMOYN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris DaCosta, Robert Wayburn, Patrick Packenham
Jul 24, 2021 -

Copeland Subaru Hyannis responded

Thank you for sharing this wonderful feedback for Rob and the team! We're happy to hear you had such a positive experience and hope you enjoy your new Subaru. We truly appreciate your feedback! Bryan Scarpellini Managing Partner

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