Copeland Subaru Hyannis

I brought my Subaru in for a recall repair, oil change and sticker. I was called 3 hours after drop off and told my car needed $900 worth of repairs(3 year old vehicle). I had brake pads replaced and 2 da and sticker. I was called 3 hours after drop off and told my car needed $900 worth of repairs(3 year old vehicle). I had brake pads replaced and 2 days later my rear, right hubcap fell off while driving. I did get a replacement the next day but overheard mechanic telling an employee to “try and get them to buy new brakes” as I was waiting in garage. The employee who helped me with service the second time I went back was really great. His name was Patrick. All of the employees were helpful. Thank you. More

Got in immediately when my appointment was scheduled. Everyone I dealt with was very pleasant. Took the shuttle home. Car was finished right on time. Everyone I dealt with was very pleasant. Took the shuttle home. Car was finished right on time. More

I felt that everyone involved was looking out for my personal interests and also giving me good advice as to what plans I should buy! CUDOS to George Costa and Christopher Dacosta for making this all so personal interests and also giving me good advice as to what plans I should buy! CUDOS to George Costa and Christopher Dacosta for making this all so easy! More

The entire process felt very relaxed with little to no pressure. I was looking for a used car and I found a few that I liked at the dealership and ended up choosing one to purchase with advice (not persua pressure. I was looking for a used car and I found a few that I liked at the dealership and ended up choosing one to purchase with advice (not persuasion) from the salesperson. More

I was very happy that Copeland honored my maintenance insurance that I purchased when I bought my car from prime Subaru ( the previous owner). Very not very! insurance that I purchased when I bought my car from prime Subaru ( the previous owner). Very not very! More

I’ve been going to this dealership for years for Sevices and have gotten very good service. This was my first time purchasing a new vehicle from Copeland, and I was happy with my decision. and have gotten very good service. This was my first time purchasing a new vehicle from Copeland, and I was happy with my decision. More

Everton, our service rep, was very helpful, clear and organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the serv organized. I would recommend him to anyone needing to get their car serviced in the Hyannis area. The only drawback was trying to reach the service department by phone. More

Courteous and professional drop off. Had an oil change only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. only. Ready when they said it would be. No issues. Nice job by everyone I came in contact with. More

This place is fast, professional, convenient, informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in agai informative, and friendly. One thing I didn't like was getting a phone call from someone after the visit who said that I should bring my car in again because they're really looking for used vehicles to buy/sell. I thought that was inappropriate. More

Would give George Copeland 10 stars if possible. He was amazing during the recent purchase of our 2021 Suburu Forester. This was the second purchase through George. He goes above and beyond each time. Rec amazing during the recent purchase of our 2021 Suburu Forester. This was the second purchase through George. He goes above and beyond each time. Recommend his 100%. More