Copeland Subaru Hyannis

This is an excellent dealership. The service department is top rate. From the moment I arrived Essence and Patrick were wonderful, professional and friendly. Then Tom McCarthy took over and within 24 hours is top rate. From the moment I arrived Essence and Patrick were wonderful, professional and friendly. Then Tom McCarthy took over and within 24 hours the parts were delivered, installed and I was on my way. The team made sure I understood the process, warranty and other fine points of the service. The accessory crew and the sales team answered all my questions with good cheer. And Chris helped me with extending warranty. This is a model property for best customer service practices. More

Very knowledgeable, friendly, took the time to answer all my questions. I was very pleased with the ease of the transaction both with my salesman and with the financial manager. my questions. I was very pleased with the ease of the transaction both with my salesman and with the financial manager. More

Love these guys. Fantastic people. They are always so adamant on helping you in the most effective way. Always leaving that place happy when I get my car serviced. adamant on helping you in the most effective way. Always leaving that place happy when I get my car serviced. More

Very clean waiting room, very efficient, service was done half an hour earlier.Tom McCarthy was very friendly and knowledgeable, answered questions we had and made suggestions half an hour earlier.Tom McCarthy was very friendly and knowledgeable, answered questions we had and made suggestions More

This was my first time to Copeland. I appreciate the easy access to the dealership and drive-up to the service department. The waiting area was clean and pleasant and the staff was wonderful-welcoming, polit access to the dealership and drive-up to the service department. The waiting area was clean and pleasant and the staff was wonderful-welcoming, polite, efficient & reliable! I will absolutely continue to have my vehicle serviced here & will likely also visit this dealership when my lease expires in early 2022! More

I went to the dealership and got a test drive for the car I wanted. Car drives nice. People at the dealership were very friendly and helpful. I wanted. Car drives nice. People at the dealership were very friendly and helpful. More

Copeland Subaru was able to get the part I needed and complete the installation within 3 days. No unreasonable waiting and pricing was fair. We will be back. complete the installation within 3 days. No unreasonable waiting and pricing was fair. We will be back. More

Frendlee ness of the people there they treat you like family. Quick service and the sitting room great coffee,water, and treats,TV, Thank you Mr Douglas family. Quick service and the sitting room great coffee,water, and treats,TV, Thank you Mr Douglas More

They are professional I had a couple difficult issues They are professional I had a couple difficult issues and they worked with me to resolved the! Everton has been especially helpful and patient! The They are professional I had a couple difficult issues and they worked with me to resolved the! Everton has been especially helpful and patient! The end More

Had a great experience! Jumped off the boat from the Vineyard at noon and was on the road home with my new ride by 2pm. Big thanks to George and the wonderful staff at copeland for the great service! Vineyard at noon and was on the road home with my new ride by 2pm. Big thanks to George and the wonderful staff at copeland for the great service! More