Copeland Subaru Hyannis

I was very pleased with the service I received. Everyone was professional and the the repair to my tire was made quickly so we did not miss vacation time. was professional and the the repair to my tire was made quickly so we did not miss vacation time. More

Each of the several times I have been to this dealership everyone has been helpful and friendly to me. Everyone. My complaint is with Subaru in general. It took more than a week to get 3 tires -two of them everyone has been helpful and friendly to me. Everyone. My complaint is with Subaru in general. It took more than a week to get 3 tires -two of them installed and one more so that I will have a Full-sized spare. I Believe the problem was finding a rim for the spare. With all of the Cross Treks I see on the road I just wonder why there aren't tires available for them! Had I done more research and learned of this tire shortage I probably would not have bought this vehicle. More

I’m always pleased with their service. Extremely polite and always answer my questions. I would highly recommend them. They take very good care of their cars and their customers. and always answer my questions. I would highly recommend them. They take very good care of their cars and their customers. More

Was greeted with a smile....!Went and sat in the Was greeted with a smile....! Went and sat in the showroom - it was clean and pleasant. The girl that checked me in - took the time to give me an upd Was greeted with a smile....! Went and sat in the showroom - it was clean and pleasant. The girl that checked me in - took the time to give me an update on time frame. More

Overall the service was excellent, however it was a little frustrating that I dropped my vehicle at 3pm for a 4pm appointment and didn’t hear back about the issue until after 10am the following day. Th little frustrating that I dropped my vehicle at 3pm for a 4pm appointment and didn’t hear back about the issue until after 10am the following day. This dealership has always taken good care of me and my Forester … just at a slower pace and with sometimes less communication than I’d prefer. More

Brought my car in for a recall repair and was told that “coincidentally” my car had oil dripping onto the catalytic converter and was missing a valve. I had just brought my car to the this dealer for the “coincidentally” my car had oil dripping onto the catalytic converter and was missing a valve. I had just brought my car to the this dealer for the 60,000 mile service weeks before and had no evidence of oil in my garage, no smoke and no smell of oil, no signs of the “missing”valve prior to bringing it in for the recall repair. While the service department eventually agreed to fix it free of charge; did they miss this weeks before or are they not trustworthy? More

Super helpful staff who made the process really easy and straightforward. I’m ecstatic with the service rendered and the vehicle purchased! Thank you Copeland! straightforward. I’m ecstatic with the service rendered and the vehicle purchased! Thank you Copeland! More

Everton, one of the service advisors at Copeland Subaru, could not have been more courteous, helpful or professional. He is an asset to the Copeland organization. The service to my 2015 Outback was complete could not have been more courteous, helpful or professional. He is an asset to the Copeland organization. The service to my 2015 Outback was completed satisfactorily and on time. More

We were on vacation in Cape Cod when we lost all audio in our Outback. After trying unsuccessfully to reset it according to the manual, I called Copeland. They were able to fit us in and fix the problem that our Outback. After trying unsuccessfully to reset it according to the manual, I called Copeland. They were able to fit us in and fix the problem that same day. The cost was covered by our Subaru warranty. More

They took time to be sure that the vehicle was safe. Shuttle drivers were particularly awesome. I will certainly take our family car here again. Shuttle drivers were particularly awesome. I will certainly take our family car here again. More