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Copeland Subaru Hyannis
Hyannis, MA
1,278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,278 Reviews of Copeland Subaru Hyannis
July 17, 2021
When I had an issue regarding pre-paid service it was quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with quickly resolved to my total satisfaction. Staff are all extremely polite and very pleasant to deal with More
by TURTLEDOCK
Verified CustomerEmployees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
July 17, 2021
Compared to the last dealership I dealt with it's like night and day. The previous one was a nightmare. Customer service was horribly lacking. night and day. The previous one was a nightmare. Customer service was horribly lacking. More
by ROYCROFTCAROL7
Employees Worked With
Patrick Packenham
July 16, 2021
I had a great experience with this dealership! Small dealership, although they'll be moving soon and expanding. I chose a 2021 WRX, hadn't even been shipped to them yet. I worked with Robert and Chris dealership, although they'll be moving soon and expanding. I chose a 2021 WRX, hadn't even been shipped to them yet. I worked with Robert and Chris and they were awesome at keeping in touch, always answered my questions right away, worked hard to get me a great deal, and were super pleasant all around. Those guys worked hard to get me what I'd been dreaming of for years. I was coming from the Vineyard and they picked us up at the boat, drove us to have lunch. Didn't take long at all once at the dealership. I highly recommend these guys. More
by jules
Employees Worked With
Chris DaCosta, Robert Wayburn
July 16, 2021
I was not happy with the service. My car problem with the key was not resolved in a professional manner. I don’t think I felt valued here any more, and I don’t know if the place was sold again? key was not resolved in a professional manner. I don’t think I felt valued here any more, and I don’t know if the place was sold again? More
by ASTRIDBROD
Employees Worked With
I did not know the persons name.
July 16, 2021
First time at Copeland. Great experience. Efficient and professional staff. Took time to explain what more needed to be done when I return to where car was purchased and with whom I have a service contrac professional staff. Took time to explain what more needed to be done when I return to where car was purchased and with whom I have a service contract. More
by isabelmaloney
Employees Worked With
Thomas McCarthy
July 16, 2021
Always very helpful. They explain what's going on with the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. the car. With my husband recovering from a serious illness, I've been on my own with car things. They've been good to me. More
by Mjrivero
Employees Worked With
Thomas McCarthy
July 14, 2021
Very professional and courteous staff. Easy to schedule. Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! Nice waiting area. Recall service was done quickly and efficiently. Very pleasant experience. Excellent dealership overall. Thank you! More
by SECHIMENE
Employees Worked With
Thomas McCarthy
July 13, 2021
My first trip since Copeland took over. Everything went smoothly, except for failing to check my tire pressure. One tire 5 lbs. low was rotated from driver front to passenger rear. I didn’t mention the low smoothly, except for failing to check my tire pressure. One tire 5 lbs. low was rotated from driver front to passenger rear. I didn’t mention the low pressure because I assumed they’d check it while 12K service and state inspection were performed. Sadly not… More
by CCLibrariAnnie
Employees Worked With
Thomas McCarthy
July 12, 2021
Everton in customer service was very professional and efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland custom efficient in handling our matter. His courteous manner was especially appreciated. With great service like this we will continue to beCopeland customers. More
by Jmeehan307
Employees Worked With
Everton Gouveia
