Copeland Chevrolet Hyannis

So the service and communication have been great. salesman Greg made buying a vehicle easy. salesman Greg made buying a vehicle easy. More

Knowledge Salesman low pressure business manager was very polite nice dealership took a tour of the facility polite nice dealership took a tour of the facility More

They are honest and go above and beyond to satisfy their customers. I appreciate their service. customers. I appreciate their service. More

Great customer experience. My salesman Greg helped me threw the whole process and got me into a brand new truck. Couldn't be happier My salesman Greg helped me threw the whole process and got me into a brand new truck. Couldn't be happier More

Very attentive and sincere. They were quick in processing the purchase and financing and all other paperwork They were quick in processing the purchase and financing and all other paperwork More

Service on the agreed date, efficient work and great customer service appreciate it ! Thank you customer service appreciate it ! Thank you More

So far the service has been great. Still waiting on some accessories that are on back order from GM but they have kept me up to date. Still waiting on some accessories that are on back order from GM but they have kept me up to date. More

Very pleased with the quality of work and working to get it done quickly. Engine work on the Yukon restored the vehicle so it runs better than ever. Thank you,Triston, for your knowledge, and all in the Ser it done quickly. Engine work on the Yukon restored the vehicle so it runs better than ever. Thank you,Triston, for your knowledge, and all in the Service Department for your help! More

I was quoted a lower price for the vehicle by management, but when I got there, I went to finance and was presented with an apology and much higher numbers than I verbally agreed to all because they accident but when I got there, I went to finance and was presented with an apology and much higher numbers than I verbally agreed to all because they accidentally took 5k off the car and they didn’t mean to. They could not give me the price we agreed on verbally because of THEIR mistake. My floor liners that were promised to be in the car when I picked up the next day were not in it and it took them 30+ minutes to find them. My car had higher mileage on it than when I signed for it yesterday, because “it needed to be filled up”, the car had a full tank the day before and the inspections are done on sight so there is NO reason for the mileage to be 8 miles higher than when I bought it. My original sales person did not follow up with me o was told that the car was on the lot, and when I called the dealership was told he was out due to illness. My new salesperson (as mine was out sick) did fine and handled with insurance to the best of his ability. Overall the experience was extremely disappointing. You’re supposed to be excited about a new car, not stressed out and feeling lied to. The Hyannis management is very disorganized and has no idea what they are doing. More

Our sales representative Nick was very knowledgeable and helpful. Would definitely recommend him. The sales manager was extremely rude and almost turn me away from this dealership. Car was in perfect condit helpful. Would definitely recommend him. The sales manager was extremely rude and almost turn me away from this dealership. Car was in perfect condition when we received it. Very happy with the overall process. More