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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,138 Reviews
Call Dealership (508) 859-9668
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22 Ridgewood Ave

Hyannis, MA

02601

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1,138 Reviews of Copeland Chevrolet Hyannis

December 25, 2024

Dave and Andrew made the car buying process easy and seamless.Very professional and knowledgeable.I would highly recommend these guys to anyone looking to buy a car More

by dkleimola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Beard, David Easa
Report | Print
December 24, 2024

Colleen was very helpful with my warranty and service for my transmission sensor was done same day More

by Capfan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colleen
Report | Print
December 23, 2024

I can not do less than 1. My truck has not been fixed, 7 months More

by binges-ragtime.8g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCarthy
Report | Print
Dec 23, 2024 -

Copeland Chevrolet Hyannis responded

Binges - We're sorry to hear that your truck is not repaired and would love an oportunity to verify it's status and see how we can best assist. Please feel free to reach out at your convenience to our Service Manager at cjasie@countoncopeland.com or myself and we will be happy to review. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

December 23, 2024

Horrible service. Nothing got fixed. Was lied to about part ordered under my warranty. Brutal More

by Sam.Bobseine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Report | Print
Dec 23, 2024 -

Copeland Chevrolet Hyannis responded

Hi Sam. I'm sorry to hear about the issue with the ordered. I had a moment to check with the Service Manager. Apparently he was calling you at a phone number ending in 23 prior to the part having to be returned. I'd love to make sure that we have the correct phone number on file and apologize for any miscommunication. Please feel free to reach out to Craig at cjasie@countoncopeland.com or at 508-534-2157 when possible and we will be sure that we have the correct contact information on file for you. Again, apologies and look forward to getting this straightend out for you. Bryan Scarpellini - Managing Partner

December 22, 2024

Our truck was towed in and before the end of the day it was diagnosed and repaired. More

by judy.mcmanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Sarah Koumbouris
Report | Print
Dec 23, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Judy for the 5-star review. So happy the service team was able to help get you back on the road quickly! Bryan Scarpellini - Managing Partner

December 18, 2024

Thomas was very friendly and the job was done . Very happy either way your service.Thanks More

by Cniemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Report | Print
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review! Tom and the entire service team appreciate your support and kind words! Please enjoy this holiday season and let us know if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

December 17, 2024

I can’t imagine you will ever have a better experience than dealing with Copeland Hyannis. I believe it starts at the top with Bryan Scarpellini and transcends through the entire dealership. I can’t s More

by JAB12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Nick Grille
Report | Print
December 17, 2024

Despite booking an appointment, they did not have a part ordered that was needed. Instead, they tried a solution that I had already attempted at home—had I been asked, I would have told them this as well. I More

by ella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Report | Print
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Ella - Our apologies for this incoinvenience. I have my assistant researching to see how we can best assist you in getting this taken care of as easily as possible moving forward. She will be reaching out today. Please feel free to reach out should we ever be able to be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

December 17, 2024

Great sales people, finance manager and sales manager. Always a pleasure to work with them. More

by Souzapools
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadijah Young
Report | Print
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for the great review and for your support! So happy to see that our sales team helped make this a stress-free sales experience. Please let me know if I may ever be of any assistance. Bryan Scarpellini - Managing Partner

December 13, 2024

George & team were great. Tracked down the truck & color i wanted. Couldn't ask for more More

by tdicarlo13td
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Report | Print
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your support and kind words! So happy that George and the team were able to help get you exactly what you were looking for and make this a hassle-free sales experience! Bryan Scarpellini - Managing Partner

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