Copeland Chevrolet Hyannis

People are very helpful and friendly. When we took our Trac back for it's first checkup it was ready fornusbto pick up at the time we were given so no waiting around. Very pleased. When we took our Trac back for it's first checkup it was ready fornusbto pick up at the time we were given so no waiting around. Very pleased. More

Very pleased with the service work that I recently had done. The work was completed on time and to my surprise there was no charge. done. The work was completed on time and to my surprise there was no charge. More

I had emissions work done on my car at your dealership and was told to drive a hundred miles and come back to get my state inspection done. I did so, and on the day that I came back to get my inspection d and was told to drive a hundred miles and come back to get my state inspection done. I did so, and on the day that I came back to get my inspection done I was told by Tom that Copeland couldn't do it because it was an out-of-state registration. The young lady with the strawberry blonde hair next to him corrected him in front of me which he did not like. I went to the waiting room and soon after Tom approached me and said they could not do the inspection because my car didn't have a front license plate. North Carolina does not require a front license plate. He turned me away from getting my car inspected stating that the tech told him the machine would not allow him to go any further in the process. I knew that was not true because I had had my car inspected in Massachusetts last year at this time at 1:34 Auto Care in Dennis. So I left Hyannis and went back to Dennis and they inspected my car. Maybe someone should have a talk with Tom and let him know that what he did was horrible customer service .. Just seemed like maybe he needed some training.or at least updated on out of state inspections. Somebody also needs to inform the tech who performs the inspections on how to bypass the question regarding the number of license plates. Why were they able to do it in South Dennis and not Hyannis? Very inconvenient and frustrating. And by the way my car is a Chevrolet Sonic and I was told by your service department to drive it 50 to 100 miles to reset the emissions after you did the work when in actuality I had to drive almost 300 miles for it to reset and that was Highway and back road driving so please update your information when giving it to customers. Thank you More

This was my first experience buying a car, and the Chevy Copeland team was super helpful and made the experience pleasant. They were super accommodating despite a few hiccups (out of their control). Super a Copeland team was super helpful and made the experience pleasant. They were super accommodating despite a few hiccups (out of their control). Super appreciative! My sales rep, George, was the BEST ! More

The Copeland service dept has always provided excellent service and Tom provides great customer service. service and Tom provides great customer service. More

My entire experience was Simple and easy. The sales person Nick was awesome with helping me through my choices and did a great job helping me with all the new technology the vehicle came with The sales person Nick was awesome with helping me through my choices and did a great job helping me with all the new technology the vehicle came with. From setting up an app that works with my vehicle to my first Call with OnStar. They were there for me throughout the whole process. More

The staff was very knowledgeable and fostered a very strong customer service environment. Overall it was a very positive experience. strong customer service environment. Overall it was a very positive experience. More

On time with taking my truck in, completed the service without delay, informative staff Great Experience, nice to be able to get a service scheduled on Cape without a long lead time. without delay, informative staff Great Experience, nice to be able to get a service scheduled on Cape without a long lead time. More

I began car shopping in September and finally decided on a Colorado in March. Kadijah was very patient and extremely helpful during the entire process. I only wanted to deal with her. I’m extremely happy a Colorado in March. Kadijah was very patient and extremely helpful during the entire process. I only wanted to deal with her. I’m extremely happy with my purchase and very appreciative of Kadijah. More

So far the service and help been fine, people are very helpful and polite and helpful helpful and polite and helpful More