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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,150 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,150 Reviews of Copeland Chevrolet Hyannis

December 17, 2024

I can’t imagine you will ever have a better experience than dealing with Copeland Hyannis. I believe it starts at the top with Bryan Scarpellini and transcends through the entire dealership. I can’t s More

by JAB12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Nick Grille
Feb 07, 2025 -

Copeland Chevrolet Hyannis responded

Thanks John! We apprecate you and your support! Bryan Scarpellini - Managing Partner

December 13, 2024

George & team were great. Tracked down the truck & color i wanted. Couldn't ask for more More

by tdicarlo13td
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mignosa
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your support and kind words! So happy that George and the team were able to help get you exactly what you were looking for and make this a hassle-free sales experience! Bryan Scarpellini - Managing Partner

December 12, 2024

Painless and quick service. Helpful throughout and better than my last car buying experience. Great. More

by Peter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Peter for the great feedback! So happy this was a stress-free sales experience. Bryan Scarpellini - Managing Partner

November 26, 2024

I enjoy the ability to have a dealership that is there for you to help you through the process with no stress. No pressure or long waits. More

by Freemangeoffrey71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Christopher Dacosta
Nov 30, 2024 -

Copeland Chevrolet Hyannis responded

We will always be there for our customers and appreciate the support and kind words. Bryan Scarpellini - Managing Partner

November 26, 2024

Made appointment 9:30am Night drop and asked for a 2pm pickup Program keyless entry remote and inspection sticker Called at noon and service advisor said the just found keys in night drop and truck is More

by gjahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Koumbouris
Nov 30, 2024 -

Copeland Chevrolet Hyannis responded

Glen - I'm sorry to hear that this visit didn't live up to the high standards our customres have come to expect. I understand the truck was left out in front of the dealerhsip with the keys inside it rather than in the night drop box. Obviously, this caused a delay in knowing the truck was here for service until our Porter was sent out to search the parking lot for the vehicle after the appointment time had passed. Please accept our apoloiges and as always, I'm happy to help whenever needed so feel free to stop in and or ask for me any time I can be of assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

November 20, 2024

Absolutely a great experience in purchasing our new Silverado. Ben Whitney did a great job and always gave us the pros and cons of the multiple trucks we looked at. He was personable yet professional More

by BDcola1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Whitney
Nov 30, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your support and review!!! So happy to see that Ben and then entire sales staff were able to help make this a great shopping experience. Enjoy your new Silverado! It's a GREAT truck.... Bryan Scarpellini - Managing Partner

November 19, 2024

My experience was with the Service Department. A couple of the reps are polite and positive, but others seems to lack in understanding of how to greet and communicate with customers. Tom is gruff, More

by doro24don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. We always strive for the best possible automotive service experience and will use this to help improve our communications between the team and our customers. If we may ever be of any assistance, please do not hesitate to reach out to me directly. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

November 12, 2024

Professional & courteous . They went beyond the repair it went in for as they did a full survey and found other conditions that needed repair to make the truck safe. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 18, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Mark for the 5-star review! Love to see the servcice team going above and beyond to keep customers informed as to the health of their vehicles. Happy Holidays! Bryan Scarpellini - Managing Partner

November 05, 2024

When making my appointment, I was told it would only require me to wait an hour, Ms. H. Harris, when doing intake, realized that it would require a wait of several hours. She found a loaner for me to re More

by Gerald Mulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Nov 05, 2024 -

Copeland Chevrolet Hyannis responded

Thank you Gerald for your feedback. I'm so happy to hear that H was able to help make this a little bit easier of a process for you. We appreciate your support. Bryan Scarpellini - Managing Partner

October 31, 2024

It was a hassle free purchase, my sales agent was professional and did a great job More

by greatrockstone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The sales manager was 5 stars, Kadijah Young
Nov 02, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your support! So happy the Copeland Chevrolet team was able to help make this a great car buying experience! Bryan Scarpellini - Managing Partner