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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,150 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,150 Reviews of Copeland Chevrolet Hyannis

January 16, 2024

My service experience was great! No a long wait Customer service was helpful and friendly More

by PASSIONPAM2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

Great, the only complaint is the time to get the part. But everyone was great and it was really nice to have a loaner. More

by james@ostervillehardware.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us your feedback. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

January 16, 2024

Fantastic customer service as always with the entire service department. Will be back again soon! More

by capechevy
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We truly appreciate your business. We look forward to working with you again. Bryan Scarpellini Managing Partner

January 16, 2024

They said they put in a new unit an did not I put a red mark in the far corner an the guy told me he needed my cell to hook up the Bluetooth an it's funny my Bluetooth worked an I had my cell. More

by STRIPERS-R-US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Jan 20, 2024 -

Copeland Chevrolet Hyannis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Hephzibah can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Bryan Scarpellini Managing Partner

January 14, 2024

In General, the dealer experience was OK. But the Salesperson was new and obviously needed more training. I was waiting for the IRS portal to get established, but if I hadn't returned twice w More

by cutlerdulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Jordao, Bill Sullivan, Keith Reardon, David Easa
Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for your feedback on your recent visit to our dealership. We are sorry that it didn't go as smoothly as it should. I'm glad to hear that our staff was finally able to assist you with choosing the perfect vehicle. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

January 12, 2024

bad bad very bad rude over charge never use again I just went to another dealer not chevy..................... More

by mikejohnsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Mike, We are sorry to hear about your unusual experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. My assistant Judy will be reaching out to you so that we can review your records and see how we can best assist. In the meantime, please feel free to reach out should we be able to be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 03, 2024

Everyone was very helpful and friendly. The whole process went pretty smoothly and quickly. Would definitely recommend this dealership to someone looking to buy a car More

by lchurtt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Nick Grille
Jan 03, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

December 29, 2023

This is my third truck I have bought with David Easa. I have found him to be a professional and low pressure salesman. Most people do not want to be "sold". They want help with the buying process. Also More

by oldbigt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Easa
Dec 30, 2023 -

Copeland Chevrolet Hyannis responded

We are so glad that we had the opportunity to work with you, and that David could make this a top-notch experience. Congratulations on your new truck! We look forward to continuing to serve you in the future. Bryan Scarpellini Managing Partner

December 27, 2023

So, the best car store I've seen so far Thank you all for everything More

by leo.santos81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Keith Reardon, George Mignosa, Greg Remedis, Drew Tomkinson, Sarah Koumbouris, Hephzibah Harris, Ben Whitney, Steve Mahoney, Thomas McCarthy
Dec 28, 2023 -

Copeland Chevrolet Hyannis responded

Thank you, Leo, for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 14, 2023

Nick Grille is a great guy. I bought a car for my daughter at Copeland Chevrolet last year. Recently I called Nick and asked him to find me a nice used car for my son Michael. More

by mgbogan1
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Grille
Dec 14, 2023 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that Nick had the opportunity to work with you and our son, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

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