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Copeland Chevrolet Hyannis

Hyannis, MA

4.5
1,143 Reviews

22 Ridgewood Ave

Hyannis, MA

02601

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1,143 Reviews of Copeland Chevrolet Hyannis

January 16, 2024

My car was fixed on time and done well. They kept me up to date, daily on parts arrival and installation. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your thoughts on working with our team, Jack. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

January 16, 2024

Generally very pleased with the service except that the cover on the rear seat had to be removed to access the sound problem and was not replaced when the work was completed. More

by Terry Ryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Jan 18, 2024 -

Copeland Chevrolet Hyannis responded

Terry, Thank you for your business and this review. We're happy to hear Sarah, Hephzibah, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

Go there with confidence. .A dealership that has made great progress in customer service. I would go there again and recommend others to do so More

by MFRANCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris, Hephzibah Harris
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarah and our team met your expectations. Thank you for choosing Copeland Chevrolet Hyannis, we look forward to having you as a valued customer for many years to come! Bryan Scarpellini Managing Partner

January 16, 2024

The service was outstanding and really good. and the employees were really helpful and friendly. More

by FORESTERGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jan 17, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for choosing Copeland Chevrolet Hyannis. Your feedback and rating mean a lot to us. We're glad Sarah was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

January 16, 2024

My service experience was great! No a long wait Customer service was helpful and friendly More

by PASSIONPAM2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Koumbouris
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

January 16, 2024

Great, the only complaint is the time to get the part. But everyone was great and it was really nice to have a loaner. More

by james@ostervillehardware.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris, Thomas McCarthy
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to leave us your feedback. We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

January 16, 2024

Fantastic customer service as always with the entire service department. Will be back again soon! More

by capechevy
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini, Sarah Koumbouris, Hephzibah Harris
Jan 16, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to share your feedback with us. We truly appreciate your business. We look forward to working with you again. Bryan Scarpellini Managing Partner

January 14, 2024

In General, the dealer experience was OK. But the Salesperson was new and obviously needed more training. I was waiting for the IRS portal to get established, but if I hadn't returned twice w More

by cutlerdulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Jordao, Bill Sullivan, Keith Reardon, David Easa
Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Thanks for your feedback on your recent visit to our dealership. We are sorry that it didn't go as smoothly as it should. I'm glad to hear that our staff was finally able to assist you with choosing the perfect vehicle. We hope you will continue to enjoy your new vehicle! Bryan Scarpellini Managing Partner

January 12, 2024

bad bad very bad rude over charge never use again I just went to another dealer not chevy..................... More

by mikejohnsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
Jan 15, 2024 -

Copeland Chevrolet Hyannis responded

Mike, We are sorry to hear about your unusual experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. My assistant Judy will be reaching out to you so that we can review your records and see how we can best assist. In the meantime, please feel free to reach out should we be able to be of any assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com 508-534-2144

January 03, 2024

Everyone was very helpful and friendly. The whole process went pretty smoothly and quickly. Would definitely recommend this dealership to someone looking to buy a car More

by lchurtt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon, Nick Grille
Jan 03, 2024 -

Copeland Chevrolet Hyannis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Copeland Chevrolet Hyannis are glad to have you as a customer. Bryan Scarpellini Managing Partner

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