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Columbiana Ford

Columbiana, OH

3.5
238 Reviews

14851 South Ave

Columbiana, OH

44408

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238 Reviews of Columbiana Ford

February 15, 2021

2hrs for a tire rotation and oil change seems a little long. After "inspection' was told I needed airfilter changed. Something I had already replaced! More

by mla-1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Metz
February 12, 2021

The service department team at Columbiana Ford is outstanding! They are knowledgeable and very helpful, both in scheduling and keeping us apprised of the work being done on our vehicles. I highly r More

by pamelajprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Metz
Feb 12, 2021 -

Columbiana Ford responded

Hi Pamela! Thank you for the wonderful review! We appreciate your business and are thrilled to hear about your experience working Dan and our Service Dept.

February 03, 2021

Darrell and Liz are great. Darrell was very helpful, explained everything, honest about the deal, courteous, and showed great concern about you. Liz was ever so honest, helpful, pleasant, and went way More

by chookie2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel Brothers, Elizabeth Egan
Feb 03, 2021 -

Columbiana Ford responded

Hi chookie2015, Thank you for taking the time to write such a nice review for Darrel and Liz. We agree with you, they’re wonderful and we’re lucky to have them! We’re thrilled to hear about your experience at our dealership. Thanks again!

February 03, 2021

I have been extremely happy and satisfied with my car care and treatment by this wonderful group of people at Columbiana Ford. Vince and Dan were pleasant and professional. Vince was on the ball and when More

by debraharris13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara, Vince Pesa, Dan Metz
Feb 03, 2021 -

Columbiana Ford responded

Hi Debra, We're thrilled to hear about your experience with our Service Dept. Thank you for taking the time to write this kind review. I will pass along your kind words to Vince and Dan. I know they will greatly appreciate it! Thanks again for your business and we're looking forward to seeing you at your next visit.

February 03, 2021

For I have bought 6 vehicles there 4 Of them Have been new 2 was used, i well never buy from there again,, not happy with this new truck the way things have gone,,,, More

by smithjeannette49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russ Hardenburgh, Vince Pesa, Dan Metz, Elizabeth Egan
February 01, 2021

Rod was great, very pleasant, informative and caring salesman. I would recommend anyone to go see him. He was very knowledgeable, and gave us the best deal that he could. More

by nancyfiets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow, Elizabeth Egan
Feb 01, 2021 -

Columbiana Ford responded

Hi Nancy! Thank you for the great review. We agree, Rod is wonderful. I told Rod about your review and he greatly appreciated your kind words. Enjoy that beautiful new F-150! We'll look forward to seeing you in our Service Dept for your Free Oil Change in a couple months. Thanks again for the wonderful review.

January 31, 2021

I had a great time buying my new Ford F-150. Everyone treated me with respect during the whole process. Keep up the good work ... Thanks... Frank More

by fbasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hammond, Rod Enlow, Elizabeth Egan
Jan 31, 2021 -

Columbiana Ford responded

Hi Frank! We’re thrilled to hear about your experience buying your new F-150! Thanks for taking the time to review us, we greatly appreciate it! Enjoy that gorgeous truck.

January 22, 2021

This was my first time at Columbiana Ford. Rod went above and beyond to get me the best deal on my new f150. He addressed all my questions and concerns quickly and there was no run around. We will definitely More

by Brackin28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow, Elizabeth Egan
January 19, 2021

I had to wait three weeks for an oil change and 99 point check. Once I was at the service center, the staff was fast and friendly. HOWEVER.... the service department said I needed new windshield wipers. I More

by thelittleicequeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Metz
January 18, 2021

My experience was great at Columbiana Ford and Derek is awesome. Definitely recommend and I will be returning again in the future for another vehicle. More

by jussteele28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Troy, Elizabeth Egan
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