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Columbiana Ford

Columbiana, OH

4.1
235 Reviews

14851 South Ave

Columbiana, OH

44408

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235 Reviews of Columbiana Ford

December 21, 2020

Got a great deal on a real nice truck.Great experience all around.Thanks to all that helped me get this truck.I’ve wanted one forever More

by dtroycarsales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel Brothers, Derek Troy, Rod Enlow, Elizabeth Egan
December 05, 2020

Friendly, helpful and considerate of your needs. I was very happy with the the windshield replacement and the detail done on my truck!! Rod Enlow as well as Liz were appreciated!! More

by jwm1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian the detail man!! Great job!, Kimberly Berban, Rod Enlow
Dec 07, 2020 -

Columbiana Ford responded

That’s what we like to hear! Thank you for the wonderful review. We’re thrilled to hear about your experience. Thank you for your business and for taking the time to write such a kind review. We appreciate it!

December 05, 2020

Rod was awesome. He explained everything to me before and after sale with this being (Samantha's) first vehicle. I would definitely come back back and work with him. More

by sammiebaker87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Enlow
Dec 05, 2020 -

Columbiana Ford responded

We’re thrilled to hear about your experience at our dealership. We agree, Rod is awesome and we’re lucky to have him. Thank you for your business and enjoy your Escape!

December 03, 2020

Everyone that I dealt with was efficient and professional. My car was serviced sooner than I expected. It was even washed. I would not take my car anywhere else for service. More

by judithstouffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Metz
Dec 07, 2020 -

Columbiana Ford responded

Hi Judith, we can’t thank you enough for the kind words about our Service Department! We appreciate your business! Thanks again!

November 28, 2020

This place is very convenient for me with friendly staff and excellent customer service. Derek Troy in sales is the best. Extremely helpful! Went out of his way to make everything work for me!!! More

by rikhup3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Pesa, Dan Metz
November 27, 2020

Kimberly was extremely nice and helpful. She made some of the sitting around waiting on others to do what they need to do, enjoyable. I would refer others to her. More

by mgd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Berban
November 26, 2020

Everyone was so helpful. Kimberly Berban the girl who sold the car to us was so pleasant. It was nice to work with someone who made you feel at home. More

by janis_74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Berban, Elizabeth Egan
November 24, 2020

Horrible service, Dutch house parking lot flooded and my cars front end went under and you guys didn’t find anything water related took 3 months More

by sydneyccox28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vince Pesa, Dan Metz
November 18, 2020

I would have given five stars, but an oil change and tire rotation should not take over an hour and a half. We are in the middle of a pandemic, and there were three customers seated in a small waiting area. More

by wendyboyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Pesa
November 13, 2020

Have never had any problems with the the service department. They were quick in getting my F150 in for oil change plus tire rotation. Pricing was fair. More

by gwillf24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kester
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