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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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455 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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January 31, 2025
Always helpful and quick service. Everyone is very friendly. appointments are easy to make as well Everyone is very friendly. appointments are easy to make as well More
by Hdenning618
January 31, 2025
Oil change was done in a timely manner for a fair price. Always good service at the West Always good service at the West More
by TSalem
Employees Worked With
January 30, 2025
Walked in and was surprised to see 3 women working in service great job colonial west they know there stuff Jackie thanks for updating me on my car all day and Pam and Shelly thanks for the laugh service great job colonial west they know there stuff Jackie thanks for updating me on my car all day and Pam and Shelly thanks for the laugh More
by Ari25
January 29, 2025
I had a problem with my Suburban battery completely draining twice. The staff were kind, courteous, and helpful from the time I called and spoke with Shelley, met with Jaqueline when I arrived for the draining twice. The staff were kind, courteous, and helpful from the time I called and spoke with Shelley, met with Jaqueline when I arrived for the appointment, Mohammed for my drop off and pick up transportation, and finishing up with meeting Pamela. I did not meet the service technicians that worked on my truck, but they reprogrammed the BCM and it seems to have fixed my issue! Thank you all! More
by David
January 29, 2025
Always friendly! They text you to see if you need anything while you wait for your service They text you to see if you need anything while you wait for your service More
by amlg620
Employees Worked With
January 28, 2025
Pam was great scheduling my appointment to accommodate my day and time. Great service as always! day and time. Great service as always! More
by BruinsFan15
January 28, 2025
Good customer service & friendly Staff! I’m always able to get an appointment in timely manner, I’m always able to get an appointment in timely manner, More
by thompsonk2020
Employees Worked With
Other Employees :
The guy who provides transportation. I can’t remember his name, but he was nice.
January 28, 2025
Service dept @ colonial west have the nicest people they are knowledgeable I recommend this place for your next service thanks for trying to help with the hot coco (did you try to figure it out yet) lol are knowledgeable I recommend this place for your next service thanks for trying to help with the hot coco (did you try to figure it out yet) lol More
by Hriv34
January 28, 2025
I noticed that my headlights were not working ! I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Ja I called Shelley at colonial west Chevrolet ! She immediately knew that was a safety issue and scheduled an appointment that day ! Chris Edison Jackie and Pamela were equally concerned and within an hour it was fixed and I was on my way ! Thanks Jeff chandler for a great team eager to help ! More
by Pjd16
Employees Worked With
January 26, 2025
Had a wonderful conversation with Shelley Dupre She is a great asset to your dealership, great service very Courteous. Thanks for all your help a great asset to your dealership, great service very Courteous. Thanks for all your help More
by T
Employees Worked With
