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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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388 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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September 30, 2024
Thank you Tania, Pam and Edison for your prompt service. It is always easy to wait for my vehicle to be serviced. It is always easy to wait for my vehicle to be serviced. More
by Linda
September 27, 2024
Excellent service, as always. I won't take my truck anywhere else. Pam at the checkout was awesome, too! I won't take my truck anywhere else. Pam at the checkout was awesome, too! More
by GSDmom
Employees Worked With
September 23, 2024
Called on Wed. that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, that oil light went on for an oil change. Pamela (who listened and said no worries you'll be out in less than an hour) scheduled an appt. for Friday, I had an appt. for 11 and needed my car by 12 to make another appt. elsewhere, they serviced it and I was out by 11:45. Thank You, More
by shelly225us
September 20, 2024
Colonial west has a great deal on oil change this month I was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together was happy seeing my bill when I went to pay… Pamela Jackie Edison work great together More
by Odertegonz
September 19, 2024
Great service as usual! Pam was great scheduling my oil change and tire rotation. Jackie had my car serviced quickly and on my way. Pam was great scheduling my oil change and tire rotation. Jackie had my car serviced quickly and on my way. More
by BruinsFan15
September 18, 2024
Broke down on my way to work. Called Colonial West and Pam was pleasant directing me to Jackie who towed my car. They replaced my battery and had me on the road in under an hour. Called Colonial West and Pam was pleasant directing me to Jackie who towed my car. They replaced my battery and had me on the road in under an hour. More
by Linda
August 30, 2024
Service inspection, and maintenance. professional service and comforting waiting room. Everyone is friendly and accommodating professional service and comforting waiting room. Everyone is friendly and accommodating More
by Benpa71
August 24, 2024
I called in super distraught and i spoke to Pamela and i realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love realized i called the wrong dealership cause im from from another state and she joked with me and said we could still come in and i said i would love to visit her when im in the area. She was very sweet and kind and helped calm me down. More
by Monkeymania611
Employees Worked With
August 20, 2024
Went to buy a part Jim put it in my car went to cashier out Pamela was for polite colonial west has great employee and kind and friendly out Pamela was for polite colonial west has great employee and kind and friendly More
by Hitchcock27
August 16, 2024
For over 10 years, they have always been courteous, on time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. time, professional and easy to work with for all my car’s maintenance. I highly recommend Colonial West and their sales and service staff. More
by Cag
Employees Worked With
