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Colonial West Chevrolet of Fitchburg - Service Center
Fitchburg, MA
493 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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493 Reviews of Colonial West Chevrolet of Fitchburg - Service Center
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May 29, 2022
This is by far the best dealership for sales and service, always meet or exceed my expectations. A pleasure to do business. always meet or exceed my expectations. A pleasure to do business. More
by ddonfro
Employees Worked With
Other Employees :
Shelley Dupre
May 28, 2022
I met Shelley at the cashier desk, she was very friendly we had a nice conversation while waiting for my car to be serviced! I can’t say enough about how helpful everyone was and Extremely comfortable I f we had a nice conversation while waiting for my car to be serviced! I can’t say enough about how helpful everyone was and Extremely comfortable I felt ! I want to thank Shelley for being so nice and really cared about what I was saying! I will definitely share with friends and family, specifically about my interactions with Shelly Dupre! More
by Bell
Employees Worked With
Shelley Dupre
May 23, 2022
Always get great service with Colonial West service department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customer department. Edison's team is great they know what they are doing and they don't put down my questions or treat me differently from the male customers. Shelley was great when I called to make an appointment and she even got me a coupon deal! More
by ariel01431
Employees Worked With
Other Employees :
Shelley Dupre
May 20, 2022
Have purchased and serviced with Colonial West for many years. Wouldn’t go anywhere else. years. Wouldn’t go anywhere else. More
by Judy Sanborn Legere
May 17, 2022
I've always felt welcome at Colonial West and they were particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the chec particularly friendly and accommodating during the Governor's restrictions. They made me feel welcome and a valued customer. Shelly Dupre at the checkout is friendly and outgoing, and treated me as a friend instead of a customer. The Center is always clean and provides plenty of space and comfortable chairs to wait for your vehicle. Their estimate times are accurate. Thank you for providing such a pleasant experience! More
by Carol
May 13, 2022
I own 3 vehicles from Colonial West Chevrolet, I can't say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealer say enough wonderful things about this dealership. From the day I bought my vehicles,to the first service visit they have been nothing be BEST dealership. I look forward to many more years. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Tom Goodwin and Eric Phelps in Parts 5 Stars, Shelley Dupre
May 06, 2022
Shelley and Colonial West Chevrolet team are the best. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. I wouldn't trust my vehicles to any other dealership. They always greet me with a smile. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
May 04, 2022
This last visit was the longest for my oil change was there hour &1/2 there hour &1/2 More
by Giggles
Employees Worked With
Other Employees :
Shelley Dupre
April 28, 2022
They are very reliable and professional. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. my appointment was right on time. I watched TV while waiting. They got the work done quickly. They were very polite. More
by JB
Employees Worked With
Other Employees :
Shelley Dupre
April 18, 2022
Just a regular service and inspection in and out in an hour and a quarter. Good service waiting area. hour and a quarter. Good service waiting area. More
by paulconant
Employees Worked With
Other Employees :
Shelley Dupre
