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Colonial West Chevrolet of Fitchburg - Service Center

Fitchburg, MA

4.9
377 Reviews

377 Reviews of Colonial West Chevrolet of Fitchburg - Service Center

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January 09, 2023

I had excellent experiences in both their sales and service departments. Not the closest Chevy dealer to my house, but it's worth the trip for me! More

by Harley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
January 06, 2023

My car was in for service and it was great as usual. Everyone is very professional and friendly. More

by Linda
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 29, 2022

They did very good work in my truck, and good customer service, i am very happy. More

by Jeferson-Bilino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
Jan 03, 2023 -

Colonial West Chevrolet of Fitchburg responded

Thank you Jeferson-Bilino, We appreciate your positive feedback! Happy New Year and we look forward to your next visit! Please feel free to reach out anytime~ Kindly, Colonial West Chevrolet

December 29, 2022

Always and Forever I will go to Colonial West Chevrolet. Their employees are very friendly and professional. I know from the past my vehicles have been fixed right. They are definitely the best. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave the service tech. He's the best., Shelley Dupre
December 22, 2022

Shelley at colonial west, was so amazing and generous. I had a recall on my vehicle and was wondering if I could get it done at their dealership. Since I have a Mazda and they are partners with the Mazda More

by Livvv15
Recommend Dealer
Yes
Employees Worked With
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Breault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Chandler, Carlos Silvera, Alex Breault , Shelley Dupre
December 22, 2022

Fitchburg Chevy is great! I was in and out quickly having gotten an oil change and spark plugs replaced. Everyone is super friendly and the waiting room is comfortable. I love More

by caseybreen28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
Jan 03, 2023 -

Colonial West Chevrolet of Fitchburg responded

Thank you so much Casey, It is always a pleasure seeing you! Please reach out anytime! Happy New Year! Kindly, Shelley Dupre' Customer Care and After-Sales 978-516-4026

December 16, 2022

Great care and quick response would not go anywhere else proved over and over that this is the place to go More

by Travrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 14, 2022

everyone was great to deal with. on time and service was completed. will go back More

by mjluft57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 08, 2022

A great place for sales and service. Easy to book and the waiting room is comfortable. Free coffee is a bonus! More

by maryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
December 01, 2022

Very happy with first experience with service department. Amazing communication and problem solved! I will definitely use services again! Thanks! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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