Back

Colonial West Chevrolet of Fitchburg - Service Center

Fitchburg, MA

4.9
325 Reviews

325 Reviews of Colonial West Chevrolet of Fitchburg - Service Center

Sort by
July 20, 2023

Awesome Service Department and Advisors. Been going there for service on both cars over 15 years now. More

by ebart1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Misner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Silvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
July 13, 2023

I was surprised to find an amazing experience here. Shocked to have a 0$ bill after them finding out my car had some sort of warranty which covered the costs of my repairs. Very pleasant experience. Un More

by jrjessman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Shelley was amazing! She was patient, kind and understanding and took care of me while my car was in for recall. More

by tracymcgrath0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
July 06, 2023

Transparent scheduling, running, and cost. Effective communication. Did exactly what needed to be done in a reasonable manner. More

by jalindco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
July 03, 2023

Started with them back in 2015 when i bought my first colorado always were good to me and accommodating with my time More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison DaCosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
June 30, 2023

You walk in and feel welcomed. Everyone is very helpful answering any questions you might have. It was a pleasure to work with Tania. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Shelley was very helpful in getting a schedule time for us to fix the recall. The service was fast and very convenient. Thank you More

by smithrosangela
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
June 28, 2023

Scheduled an oil and filter change with tire rotation. Work was performed efficiently while I waited. Always a pleasant experience! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
June 25, 2023

Great service every time I service my car! Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. More

by Jax2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Audet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Dupre
June 25, 2023

No issues always great communication. Fair price and no surprise. Colonial west I recommend thanks for being great More

by Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelley Dupre
...
10
...